Store Sales Manager

About Us

This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.

Position Purpose

An exciting opportunity exists for a Store Sales Manager to join our Emporium Boutique based in Melbourne's CBD. The Store Sales Manager will maximize sales performance by leading, motivating, and developing the store sales team to deliver exceptional client experiences, foster strong client relationships and achieve ZIMMERMANN's luxury retail standards.

The purpose of this role is to drive the commercial success of the store by ensuring sales strategies are executed to exceed targets, while developing the team's clienteling skills, product knowledge, and sales techniques. The Store Sales Manager partners with the Senior Store Manager and Operations Store Manager to balance commercial and operational priorities, creating a seamless and elevated client experience.

Role Responsibilities:

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Lead the execution of Zimmermann's "Shopping Experience" standards across all client interactions.
• Monitor daily, weekly, and monthly sales performance, implementing strategies to maximize results.
• Lead and motivate the sales team to consistently deliver exceptional service and achieve targets.
• Provide regular coaching, feedback, and performance reviews to enhance individual and team performance.
• Actively build and maintain a portfolio of high-value clients, setting the standard for team client development.
• Oversee CRM usage to log client interactions, set reminders, and personalize communication.
• Manage client outreach strategies to ensure seamless client communication.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.

What you will bring to our team

• Proven experience in a similar leadership role
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Benefits of Joining ZIMMERMANN

• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

How to apply

If this Job opportunity resonates with your core beliefs and experiences, we encourage you to apply through seek with your resume and cover letter. Please note that only short-listed applicants will be contacted via phone.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.