Luxury Hospitality Trainer

Are you an experienced luxury hospitality professional looking for a sea change? Dreaming of taking your 5-star service skills out of the city and into paradise? Picture yourself coaching and mentoring teams surrounded by turquoise waters, lush nature, and palm trees - instead of peak-hour traffic or the daily grind.

Join the Hamilton Island Learning & Development Team as a Luxury Hospitality Trainer and enjoy a rewarding career where you'll develop and inspire our hotel and guest service teams. This is the perfect opportunity for someone from a luxury hospitality background who has trained or mentored colleagues and now wants to step into a dedicated people development role.

• Inspire excellence - help shape unforgettable guest experiences by coaching the teams who deliver them
• Work with a skilled, close-knit team - be part of a professional and supportive Learning & Development culture
• Live in paradise - enjoy island living plus everyday essentials like a grocery store, school, gym, medical centre, post office, and even our own airport
• Enjoy incredible perks - subsidised furnished staff accommodation, discounts on dining and island activities, ferry discounts and more

• Designing, coordinating, and delivering tailored training programs with a focus on luxury guest service
• Facilitating onboarding programs to ensure strong alignment with brand standards and culture
• Coaching, mentoring and developing staff to consistently deliver world-class hospitality experiences
• Supporting leaders by embedding service standards and building team confidence across all Hotels teams
• Championing a culture of continuous learning and improvement in line with brand values

What we're looking for
You'll be a polished hospitality professional with proven experience in luxury or 5-star hotel environments. While formal training experience is desirable, your ability to coach, mentor, and inspire teams is what matters most. This is an exciting opportunity to step into a dedicated people development role while staying connected to the world of luxury guest service.

• Demonstrated knowledge and practical experience in luxury hospitality operations 
• Strong facilitation skills with the ability to engage, inspire and motivate learners
• A valid driver's licence and the ability to live on-island or commute five days per week from nearby Airlie Beach
• Previous supervisory and/or workplace training experience in a hotel or luxury hospitality environment 
• Certificate III (or above) in Hospitality, Hotel Management, or equivalent (Desirable)
• Certificate IV in Training & Assessment or equivalent (Desirable)

Our mission is to share the wonder of Hamilton Island with the world by creating wonder-filled experiences for our guests, employees and community.

Every team member plays a role in shaping those experiences – making Hamilton Island not just a great place to visit, but a great place to work.

A little island can do wonders - make your next career move one to remember. Apply now