Quality, Safety and Risk Officer

Join a team dedicated to safe, high-quality service delivery by supporting governance, compliance, and risk mitigation. Help embed Aboriginal cultural values into our Quality Governance Framework and organisational systems.

Organisational Profile

GEGAC is an Aboriginal Community Controlled Organisation based in Bairnsdale Victoria. Consisting of about 200 staff, GEGAC is a Not-for-Profit organisation that delivers holistic services in the areas of Primary Health, Social Services, Elders & Disability and Early Childhood Education.

GEGAC advocates for the self-determination of the Aboriginal community by prioritising services that enhance social, emotional, and spiritual wellbeing, with culture at the heart of everything we do.

Position Purpose

Working within the Business Support Services Division and reporting to the Quality and Compliance Manager, the Quality, Safety and Risk Officer plays a key role in supporting the organisation's commitment to safety, quality, and accountability. The position contributes to promoting a safe and high-quality environment, assessing and mitigating organisational and operational risk, and embedding a culture of continuous improvement across all areas of service delivery.

The role also supports the development, implementation, and review of policies and procedures that strengthen organisational governance and ensure alignment with regulatory, accreditation, and cultural standards.

A central focus of this position is embedding Aboriginal cultural values and principles within the organisation's Quality Governance Framework and systems, ensuring that our culture and community are honoured while driving excellence in quality, safety, and risk management.

Key Selection Criteria

• Demonstrates strong capability in policy development, risk management, compliance, and accreditation processes, with proven experience in evaluating systems and processes to enhance organisational accountability, strengthen governance frameworks, and support effective risk mitigation.

• Proficient in incident investigation methodologies (e.g. ICAM, Root Cause Analysis).

• Demonstrated ability to review and review Policies and procedures.

• Proven experience in WHS system development, implementation and auditing.

• Excellent communication skills and stakeholder engagement ability at all levels.

• A sound working knowledge of Microsoft Office, use of IT / other software, office machinery and administrative processes.

• Expertise or working knowledge in risk analysis, trend monitoring and regulatory reporting.

• Good knowledge of Victorian WHS legislation, ISO standards and emergency planning.

• Demonstrated understanding of cultural safety principles and their application in workplace health and safety.

Qualifications and Registrations Requirement (Essential or Desirable).

• Valid driver's licence ESSENTIAL

• Strong background in Quality and Risk Management ESSENTIAL

• A satisfactory Working with Children Check and Fit2Work Police Check ESSENTIAL

• A person of Aboriginal and or Torres Strait Islander background DESIRABLE

• Proof of COVID-19 vaccinated to align with GEGAC requirements ESSENTIAL

• Diploma-level qualification (or equivalent experience) in Quality, Risk, and/or Safety, or related fields such as organisational governance, integrity management, and evidence-based analysis, Audit and compliance management ESSENTIAL

How to apply for this job

A copy of the position description can be obtained by copying and pasting this URL into your browser:

A copy of the position description can also be obtained by emailing

Applicants must address the key selection criteria for shortlisting.

Any applications that have not addressed the key selection criteria will not be considered during the shortlisting process.

Applications can also be emailed to

Applications close 5pm Sunday 7 December 2025

No late applications will be considered (unless under exceptional circumstances).

A valid Working with Children Check and Police check is mandatory to work in this organisation.

"this advertisement is pursuant to the 'special measures' provision at section 8 of the Racial Discrimination Act 1975 (Cth)".