Public Area Cleaner Grade 2

• Casual 3+ shifts week 8am-4pm & 4pm-12am

• Generous employee benefits & discounts on RACV products & resorts

• Join a large trusted Australian Brand & Victoria's largest member organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they're on holiday, visiting an attraction or treating loved ones to a special experience.  

About the Opportunity

The opportunity has arisen for an experienced Public Area Cleaner, to join our service driven team at RACV Royal Pines Resort, Gold Coast. Working in a team, you will be responsible for maintaining a clean, hygienic and presentable public areas in a 5-star resort environment.

Full availability and flexibility is required to work day and evenings shifts 8am-4pm and 4pm-12am on a weekly rotating roster, including weekdays, evenings, weekends & public holidays.  

This could be just the right role for you?

As a Public Area Cleaner, you will clock up your step count each day, actively moving around our large resort, cleaning spaces in the back of house, front of house and outdoor public areas. You will interact with staff & guests daily, providing a friendly & professional service to deliver a consistently high standard of service to our guests. Your key responsibilities for the role will include:

• Physical activity working on your feet vacuuming, mopping, wiping & dusting, restocking amenities & rubbish removal  

• Cleaning front of house: lobby, restrooms, pool area, lifts, public areas, restaurants & bars, conference & event spaces, gym, day spa, carpark etc  

• Cleaning back of house: hallways, offices, restrooms, change rooms, staff room etc  

• Operating cleaning equipment & machinery ie. vacuum, floor scrubber, floor sweeper, carpet cleaner etc  

• Handling chemicals & heavy lifting  

• Pressure washing outdoor surfaces  

• Perform duties in a safe working environment  

• Interacting with guests and assisting them in a friendly, helpful and professional manner  

• Working in a team or autonomously  

What you'll need to be successful

• Full availability and flexibility to work 3+ shifts week 8am-4pm and 4pm-12am on a rotating roster including weekends & public holidays

• Experience in a public area cleaning role in a 4-5 star hotel/resort, or a similar environment 

• General cleaning knowledge & experience using commercial cleaning equipment & machinery including floor scrubbers and vacuums, chemical handling & health and safety practices  

• Clear communication and customer service skills, interacting with guests in a friendly & professional manner 

• Show attention to detail, work efficiently using initiative, be proactive with a positive attitude and take pride in your work  

• Good time management skills and work well in a team environment to perform duties responsibly and autonomously when required  

• Actively perform repetitive manual tasks, heavy lifting and working on your feet  

• Excellent personal presentation  

We are Offering

• Competitive hourly rate + penalties evenings, weekends & public holidays  

• Generous employee benefits & discounts on RACV products & resorts  

• Employee of the month awards & recognition programs + healthy team culture

• Training, development and career progression opportunities

• Laundered uniform 

• Parking onsite

The RACV difference

Be part of a team who cares. Back your ambition and find a new career with RACV.  

Application process

You can learn more about the RACV at

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

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