DIDO Guest Services Assistants

4 days ago

Mackay, Queensland, Australia Civeo Full time $74,376 - $120,000 per year

Guest Services Assistants

Civeo is seeking applications for Guest Services Assistant roles based in villages throughout the Bowen Basin and Blackwater regions of Central QLD. These roles are offered on a permanent, full-time basis, with DIDO or BIBO options available.

This position is responsible for our site's administration needs, such as:

  • Processing bookings and allocating accommodation
  • Performing check in/out
  • Preparing reports
  • Conducting general admin and retail duties

Benefits:

  • Full-time permanent employment
  • Free staff bus available from Mackay to get to villages.
  • Base salary from $74,376, casual rates from $34.81/hour.
  • 9/10 hour shifts (Varies depending on village)
  • Annual Bonus of $7k - split into quarterly payments.
  • Free food and accommodation whilst working on-site.
  • Access to the village facilities, such as the gym, pools, hubs and recreational facilities (varies per village)
  • Membership to Civeo Hive offering discounts across hundreds of major retailers.
  • Internal training, progression, and transfer opportunities
  • BYO Work Mate Referral Incentive program (conditions apply)
  • Wellbeing programs for you and your family, including access to 24 hour confidential counselling services through out EAP.

About You:

  • Relevant work experience in accommodation/administration
  • Experience using accommodation software packages (preferably RMS)
  • Excellent computer and administrative skills
  • Team player with great communication
  • Customer service enthusiasm and the ability to work under pressure

About Us

Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, we own 9 000 permanent rooms across QLD/NSW/WA, and operate more than rooms in client-owned properties in remote regions of WA/SA. Our services include accommodation, food services, housekeeping, and property maintenance. With over 40 years of experience, Civeo supports individuals who live and work away from home.

We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.

We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.

Live the Lifestyle, contribute to the Culture, and Secure Your Rewards Today. Your Future Awaits

Stay Well. Work Well.

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