Senior Cloud Engineer

Guiding the future of NSW education 

Position details

• Clerk Grade 9/10
• Ongoing, full-time role with a 35 hour week
• Close to Wynyard station & hybrid work arrangements available
   

About us
At the NSW Education Standards Authority (NESA), we're dedicated to carrying out meaningful work that drives improvements and elevates student achievement across NSW, now and into the future.
We accomplish this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).
NESA is a unique organisation in NSW (of around 740FTE staff) with significant state-wide impact, visit our website to learn more about the important work we do.

About the role
This is an exciting opportunity to join the NSW Education Standards Authority (NESA) as a Senior Cloud Engineer within our Enterprise Technology team.
You'll play a key role in building, automating and maintaining secure, reliable, and cost-optimised cloud services that underpin NESA's business systems and digital platforms.
If you're passionate about cloud architecture, automation, and innovation and want to work in a collaborative, forward-thinking environment where your technical expertise will make a real impact on education in NSW, this is the perfect opportunity for you.

On a day-to-day basis you will be responsible for:

• Building, operating and optimising secure, scalable and cost-effective cloud infrastructure (AWS and Azure) in line with NESA's architecture, security, and compliance standards.
• Automating provisioning, configuration management and operational processes to improve efficiency and reliability across environments.
• Monitoring and managing cloud environments for performance, availability, cost, and compliance, and identifying opportunities for improvement.
• Maintaining detailed and current documentation on cloud architectures, configurations and operational procedures.
• Collaborating with engineers, ICT teams, and Managed Service Providers (MSPs) to ensure cloud and hybrid environments meet business and technical requirements.
• Providing technical guidance and sharing knowledge to strengthen cloud engineering capability within the team.
• Supporting integration with core infrastructure components including Active Directory, Windows/Linux servers, networking, and storage.

Our ideal candidate will have:

• Demonstrated experience managing and supporting enterprise cloud platforms (AWS and/or Azure).
• A strong understanding of cloud security principles, including identity and access management, encryption, and network security, and experience applying these in practice.
• Experience monitoring and optimising cloud environments to ensure operational efficiency and cost-effectiveness.
• Hands-on experience troubleshooting cloud infrastructure incidents and working with vendors/MSPs to resolve issues.
• Working knowledge of compliance and governance frameworks relevant to cloud environments (e.g. NSW Government Cyber Security Policy, Well-Architected principles).
• Excellent analytical, problem-solving and organisational skills, with the ability to identify opportunities for improvement and drive positive change.
• Strong collaboration and communication skills, with the ability to work effectively across cross-functional teams and external partners.

Essential requirements

• Tertiary qualifications in information technology and/or equivalent industry experience in a related field.
   

Note: A current NSW Working with Children Check (WWCC) clearance for paid employment is required before commencing in this role. It is not required at the application stage. The cost of the WWCC clearance is the responsibility of the successful applicant. 
 

For more information, we invite you to download the role description.

At NESA you'll benefit from:

• An organisation where your contribution has a big impact
• An enviable CBD location (all modes of transport nearby, and excellent coffee and eateries) with refurbished offices
• Flexible working arrangements and generous leave entitlements
• Access to discounted health and fitness memberships via Fitness Passport, an employee assistance program and annual flu vaccinations
• Salary packaging options
• Working in a purpose driven and ethical organisation with committed colleagues

Ready to join us?

Select apply and attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages). Also address the 2 targeted questions below in your online application:

• Describe a time you implemented or improved a cloud infrastructure solution in a complex environment (for example, hybrid, multi-cloud, or enterprise). What approach did you take to ensure security, reliability, and cost-effectiveness, and what was the outcome? (500 words)
• Collaboration and stakeholder management are critical in this role. Can you provide an example of when you worked with vendors, MSPs, or cross-functional teams to resolve a complex issue or deliver a major cloud initiative? How did you ensure effective communication and alignment between parties? (500 words)

Advice on applying for NSW Public Sector roles

To request reasonable adjustments for the recruitment process and workplace, please reach out to  
 

Close date: Wednesday 19 November at 11.59pm AEST

Thank you for your interest, we look forward to receiving your application.

Important information

We particularly welcome applications from Aboriginal and Torres Strait Islander people, people with disability, people of all ages, genders, cultural and linguistic backgrounds, the LGBTQIA+ community, veterans and refugees. 
 

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
 

A Talent Pool (valid for 18 months) may be created for future ongoing and temporary roles.