Account Executive

Account Executive

Melbourne (Hybrid)

Firmable is Australia's definitive B2B database that helps businesses drive smarter decisions and outperform by knowing more about their leads, customers, and candidates than ever before. We're a start-up with strong investor backing and are busy building out a team of smart, innovative, and collaborative individuals who thrive in working in dynamic, fast-paced environments.

We're currently experiencing fast growth and expanding our sales team, with the aim of identifying some mid- or junior-level Account Executives (AEs) that fit our business and culture – fast-paced, positive-energy, and growth mindset.

Reporting to the Head of Sales (based in Melbourne), these roles focus on acquiring new customers primarily through outbound channels, with a strong emphasis on introducing customers to the Firmable platform through a demonstration and guiding them through the buying process. Responsible for handling outbound generated leads including those booked in by the SDR team, engaging with prospects, and conducting effective sales demos, you'll collaborate cross-functionally to maximise conversion rates and provide valuable insights to the leadership team on sales trends and opportunities.

Key responsibilities

• Outbound lead management including responding promptly to leads and meeting requests
• Engage with prospects to understand their needs and position Firmable's solutions effectively
• Conduct engaging and informative sales demos to showcase the value proposition of Firmable, customising based on prospect needs to address specific pain points and requirements
• Nurture prospects by providing valuable advice and insights to convert them to paying customers
• Collaborate with cross-functional teams to ensure a seamless customer experience
• Collaborate with marketing on email templates, sequences, and strategies to maximise conversion
• As needed, support cold outbound sales prospecting efforts including employing effective sales tactics to initiate conversations and generate interest
• Help provide coverage for inbound sales transactions on an as needed basis
• Leverage social selling tactics to build a strong online network, particularly on LinkedIn
• Ensure the HubSpot CRM and related systems are up to date with accurate and relevant information, including records of customer interactions, transactions, and communications
• Provide insights to the leadership team on sales trends, challenges, and opportunities
• Help conduct competitor and customer research for the business as required
• Provide customer insights, product feedback and requests to relevant internal teams/stakeholders

To be successful you will have the following skills and attributes

• 2+ years proven experience in an outbound sales role, ideally in a fast-paced B2B SaaS environment
• Passion for delivering great customer experiences
• Experience working with database and sales prospecting tools like Firmable a big plus (ZoomInfo, Lusha, Apollo, etc)
• Great time management skills with high attention to detail
• Experience with key systems including HubSpot is desirable; a willingness to learn new tools is a must
• Be self-driven, highly curious and a keen problem solver

We value our team by offering

• Opportunities to work on new and exciting projects and latest technologies
• Flexible hybrid or remote working arrangements
• Coaching and career development support including training certifications where applicable
• Option to bring your own device (BYOD)
• And much more…

If you are looking for the next opportunity in your career and want to work for a dynamic, fast-paced tech company, then apply today.

About Firmable

Firmable is Australia's definitive B2B database helping businesses drive smarter decisions and outperform by knowing more about their leads, customers, and candidates than ever before. Our platform provides access to the largest database of companies in the one place with a rich set of attributes – from table stakes like location, industry, and employees; to next gen data points such as company tech stacks, web traffic, and reviews; and deep local information including ABN mapping. It allows sales and marketing teams to accelerate growth and better engage with their customers; helps recruiters to identify and attract the right candidates; and saves time for anyone seeking reliable market intel.