Transport Operations Supervisor

ABOUT THE ROLE

The Transport Operations Supervisor is responsible for the effective leadership and coordination of all heavy vehicle and driver movements within QET Transport operations. This role provides direct oversight and support to Operational Coordinators, ensuring all activities are executed with precision, timeliness, and in full compliance with company policies, legislative obligations, and client requirements. The Operations Supervisor also plays a key role in managing client relationships, leading operational inquiries, and overseeing the seamless execution of client-specific transport movements to uphold service excellence and operational integrity.

SPECIFIC RESPONSIBILITIES

• Act as the primary liaison for all QET daily operational activities, serving as the key point of contact for clients, internal stakeholders, contractors, and suppliers, ensuring clear, timely, and solution-focused communication across all touchpoints.
• On call requirement for 1:3 weekly rotation, being a A/H POC (Point of Contact) for all operational challenges that arise or client / customer inquiries.
• Build, maintain, and nurture strong working relationships with both internal teams and external stakeholders, fostering a collaborative and high-performance operational culture.
• Lead and coordinate all heavy vehicle and driver movements in strict adherence to Company Policies, Chain of Responsibility (CoR), accreditation requirements, and relevant legislative frameworks — ensuring safety and compliance remain paramount.
• Provide direct support to warehouse operations, assisting in the coordination of freight handling, load staging, and movement of goods to ensure alignment with operational schedules and client expectations.
• Ensure warehouse compliance is upheld through regular audits, housekeeping checks, and alignment with dangerous goods handling and storage protocols, contributing to a safe and orderly environment.
• Adopt a hands-on leadership approach by actively engaging in field operations, providing visible leadership, direction, and support to drivers, warehouse personnel, and operations coordinators.
• Facilitate and deliver daily pre-start toolbox talks to ensure drivers and operators are well-informed of operational priorities, safety alerts, and business updates.
• Oversee the timely preparation, accuracy, and allocation of operational documentation, including manifests, job dockets, and load instructions, ensuring compliance is maintained across all transport activities.
• Supervise and support Logistics Coordinators, Yard, and Warehouse teams to ensure all operational activities are performed safely, efficiently, and in accordance with standard operating procedures and site requirements.
• Manage contractor relationships and ensure all contracted services are delivered in line with contractual terms, performance expectations, and compliance standards.
• Assist with the implementation and monitoring of the SHS (Safety, Health & Sustainability) Plan, contributing to a Qube Safe workplace culture through leadership and engagement.
• Participate in the recruitment, onboarding, and capability development of drivers and operational staff, ensuring role clarity and alignment with QET expectations.
• Conduct regular performance reviews, development planning, and frontline coaching to foster accountability, growth, and alignment with operational objectives.
• Support incident investigations and corrective action implementation, ensuring learnings are communicated and embedded into daily practices.
• Provide timely reporting and insights to management on operational performance, resource utilisation, compliance / hazard metrics, and client service outcomes.
• Champion a safety-first, hands-on, and solutions-driven culture, leading by example through professionalism, responsiveness, and a commitment to continuous improvement.

Qualifications and Experience

• 3 - 5 years of experience in a similar leadership role
• HC (Heavy Vehicle licence) (Desirable)
• Sound knowledge of the transport industry and business management
• Knowledge and understanding of applicable Commonwealth/State Safety and Environmental legislation and standards
• Strong interpersonal skills and the ability to communicate with a variety of people
• Advanced skills using Microsoft Office, Excel and PowerPoint
• Ability to work autonomously using a proactive approach to task resolution
• Ability to be flexible and adaptable to work in a demanding environment

Why QUBE?

• At Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments. We believe that attracting the right people, maximising their contribution, and rewarding performance is vital for success.

BENEFITS

• Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery and more through the Qube Fit program.
• Discounted health insurance 
• Special paid leave to participate in volunteering activities
• Unlimited access to employee assistance program delivered through Sonder Health
• Generous paid parental leave
• Access to Qube wellbeing program
• Join us at Qube Energy, where we are not just meeting industry standards but setting them. Be part of a dynamic team that is shaping the future of supply chain with passion, innovation, and a relentless commitment to safety, efficiency, and reliability. If you're looking for your next big opportunity, Qube Energy is the place to be. Let's drive the future together

ABOUT US

Are you ready to be part of something extraordinary? At Qube Energy, we are revolutionising the supply chain landscape for the Energy, Mining, and Industrial sectors in Australia's resource-rich locations. As a business unit of Qube Ports, we harness our extensive network and unparalleled expertise to deliver innovative, tailored solutions that drive efficiency and reliability for our clients.

BE SAFE is at the core of everything we do. We are committed to creating a safe working environment for our team and clients, ensuring that every operation is conducted with the highest standards of safety and care. Our focus on efficiency means we are constantly optimising our processes to deliver the best results, while our dedication to reliability ensures that our clients can count on us to meet their needs, every time.

Imagine working with a team that is committed to maximising the value of our current services while boldly diversifying into a full suite of in-house transport, and supply chain services. Our operations are data-driven and supported by cutting-edge systems and IT solutions, all managed by a high-performance team dedicated to excellence.

ABOUT YOU

You will be committed to safety in the workplace and be committed to 100% Chain of Responsibility compliance. We're proud of our 'QUBE SAFE' initiative and provide extensive on-the-job training to ensure you get home safely at the end of every day.

Qube is an Equal Opportunity Employer, and we encourage women and Indigenous peoples of all ages to apply.