Key Support Worker

2 days ago


Newcastle, New South Wales, Australia Hunter Care Group Pty Ltd Full time

Are you looking for a career with value & meaning? If so, keep reading

Hunter Care Group is looking for people that are keen to make a difference in people's lives and achieve positive outcomes through unique & innovative person-centred support.

Hunter Care Group (HCG) is a leading Disability and Mental Health Support Service, and one of the largest NDIS providers in the Newcastle and Hunter Valley region.

We believe that people are at the core of everything we do, and we are committed to ensuring that everyone who engages with HCG feels valued and a part of our team.

HCG has exciting career opportunities to join our Key Support Workerteam in Newcastle, and we want to hear from you

About the role:

AT HCG, our Full-Time, Key Support Workers are responsible for the day-to-day support of NDIS participants in their homes and the community , to increase their individual skills, help build their capacity and achieve their goals

Based out of our head office, Key Support Workers daily duties include attending supports when the participants regular support worker is unavailable, assist in servicing new referrals, and undertaking youth work services under the Casework Support Scheme (CSS).

Additionally, Key Support Workers provide office-based support, as well as mentoring and support to our casual workforce, through feedback and assistance with problem solving.

This is an exciting opportunity, which has led to internal progression and further career development for a number of team members

The successful candidate will have:

  • Availabilityto work a 38-hour week, Monday - Friday.
  • A minimum 12-months Support Work experience
  • An understanding of what it means to support in a way that respects Participant's  rights, dignity, values, beliefs, and personal goals
  • Ability to effectively manage complex behaviours and situations and use initiative to either resolve or escalate issues as they arise
  • The ability to communicate effectively with Management, colleagues, Participants, and stakeholders in a prompt, articulate and professional manner
  • Strong written communication skills, particularly in case note documentation
  • A positive attitude
  • Desirable: Already hold or be working towards a Certificate III or Higher in Community Services (or related field)

Essential criteria:

  • NSW Working with Children Check Clearance (or willingness to apply)
  • NDIS Worker Check Clearance  (or willingness to apply)
  • Current First Aid Certificate
  • NSW Drivers Licence
  • Your own comprehensively insured car

What we can offer you:

  • Full-Time (Monday – Friday) position.
  • Access to Company Vehicle for use in support-related travel
  • Competitive Salary, SCHADS Level 2 – Pay Point 3
  • Internal career development opportunities
  • An experienced and available management team that makes you feel supported and part of the team
  • Staff recognition programs

Hunter Care Group is a proactive and purpose-driven organisation that recognises that our people are at the core of everything we do, so if you're looking for a career and not just a job then HCG is the place for you. APPLY NOW

HCG will be actively reviewing and contacting suitable applicants, only applicants who successfully pass the resume review stage will be contacted. While we understand this may be disappointing, we want to assure you that your application is valued and will be given thorough consideration.

HCG is an Equal Employment Opportunity (EEO) employer.HCG encourages applications from those who identify as Aboriginal or Torres Strait Islander, are culturally and linguistically diverse, those from the LGBTQIA+ community, or those who may have a disability.


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