Technician - CMS

Company description:

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

Job description:

The Opportunity:

We are currently seeking a Condition Monitoring Technician based ot our Wacol facility to conduct reporting of Komatsu Oil Wear Analysis (KOWA) and Condition Monitoring Service (CMS) test results to customers in a timely manner. The position also provides dedicated support to Customer Support Groups, OEM customers and Komatsu contract business clients.

Key Responsibilities

• Organise daily workflow to meet customer delivery expectations for Komatsu Oil Wear Analysis (KOWA) reports by the end of the business day (measured by daily report stats)
• Provide support to Customer Support Groups for KOWA reporting and CMS business product enquiries
• Provide direct support to Komatsu and OEM customers upon request to enable clients to manage machine fleet maintenance and operational costs for equipment using CMS and KOWA products.
• Conduct training sessions at the customer's request to maintain sampling disciplines and promote quality of service to users
• Manage Condition Monitoring Service key account clients as directed by the Senior Condition Monitoring Technician.
• Liaise with the Laboratory staff to maintain laboratory workflow and allow the customer reports to meet delivery schedules (key account turnaround stats are reported monthly)
• Assist Office Administrators to maintain data cleanliness of customer, machine and oil data records
• Represent the Company in dispute resolution where KOWA reporting is involved

Salary: $ Super + 5% annual bonus

What we are looking for:

• Previous Experience in a similar role
• Strong communication and Team Skills
• Sound Computer & System Skills
• Ability to work unsupervised and show initiative
• Sound product Knowledge

Qualifications

• Trade Certificate and Post Trade Experience

Why work for us

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
• Financial: Income Protection Insurance provided through our company superannuation fund.
• Career: Recognition, awards, flexibility, further education studies and internal career development.
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health.
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
• Yearly Bonus: Potential to receive a yearly bonus.
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Ready to get started? Simply hit the apply now button

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.