Chief Operating Officer

5 hours ago

Adelaide, South Australia Underwood Executive Full time $120,000 - $180,000 per year

/ Transform strategic vision into service excellence

/ Drive innovation and sustainability at the highest levels

/ Be part of something kind, bold and genuine

Uniting Communities
is a leading not-for-profit organisation committed to fostering resilient, inclusive and compassionate communities across South Australia. With over 120 years of service, spanning mental health, aged care, child family and youth services, financial and legal assistance, disability support, advocacy and more, Uniting Communities supports more than 80,000 South Australians each year. Working alongside an ambitious team of over 1,200 employees and more than 400 volunteers, the organisation has an annual revenue turnover of more than $130 million. At its heart, Uniting Communities is dedicated to social equity, accessibility and supporting people of all backgrounds to live their best lives.

Reporting to the Chief Executive, the
Chief Operating Officer (COO)
is a key member of the executive team, leading, growing and overseeing the delivery of community, disability and aged care services. Championing best practice and continuous improvement, the COO will balance operational excellence with long term financial sustainability. This key role will drive service culture and performance, as well as maintain compliance with regulatory frameworks and clinical governance standards. Central to the role is the design and delivery of innovative service models that respond to the evolving needs of clients, residents and communities, embedding their voices and experiences in service planning, performance and evaluation. The COO will inspire and empower a high-performing leadership team, promoting a people-centred approach, fostering collaboration across the organisation and building relationships with industry partners government, funding bodies and the wider community.

An experienced executive, you will have an understanding of diverse and complex service portfolios traversing the aged care, disability and community sectors. You will have demonstrated success translating strategic vision into tangible results and experience working with large and diverse workforces. A commitment to driving sustainable organisational growth and desire to lead transformational projects that make a difference are essential. Ultimately, you are a values-led, purpose-driven leader with the ability to balance your passion for social change with a commercial lens and financial literacy.

Uniting Communities' COO will be a strategic driver and innovative leader, translating vision into action, while empowering an incredible team of social services experts and thought-leaders. This is a rare opportunity to re-shape how life-changing services are delivered and make a lasting impact across South Australia.

Applications should be forwarded to the attention of Nicole Underwood in Word format. Confidential enquiries are welcome to Michelle O'Toole on

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