Case Manager

Intensive outreach service focused on strengthening parenting capacity to improve family functioning and child safety with children under 18 years of age based in Salisbury.

The Role

RESTORE Intensive Family Services delivers trauma- informed, culturally responsive and child-focused interventions to families with children. Families receive intensive in-home and community-based support to address child safety concerns and ensure children and families are strong and connected. We provide collaborative case management using a multi-disciplinary wrap around support approach.

As a Case Manager, you will play a vital role in supporting families through a collaborative, therapeutic case management approach. Working within a multidisciplinary team, you'll partner closely with families, the Department of Human Services (DHS), the Department for Child Protection (DCP), and other professionals to promote child safety and family wellbeing.

You will serve as the key worker for families, coordinating and integrating supports across services. Your responsibilities will include delivering practical in-home support, strengthening parenting skills, fostering connections to community and culture, and advocating for families to address safety and risk factors.

This is a meaningful opportunity to make a real difference in the lives of children and families, using a relationship-based, culturally responsive approach.

Key responsibilities

• Assessment of parental strengths and areas of need (including child protection risk and protective factors) and lead the development of a case plan
• Utilise and support the use of the evidence-based assessment tools - North Carolina Family Assessment Scale (NCFAS), and other tools. Provide inclusive, culturally responsive support to improve families' relationships and connections to culture and community
• Implement practical and therapeutic interventions to support parents to create and maintain a physically, socially and emotionally safe home environment for their children
• Support the ongoing delivery of the Centacare's Therapeutic Framework, Stabilising Trauma in Everyday Practice (STEP)
• Support the RESTORE IFS evaluation plan and recommendations

This is a fixed-term opportunity until 30 June 2026 based in Salisbury.

See attached position description for full details.

Essential

• Social Work Degree
• Knowledge of Child Protection Legislation
• Current Driver's Licence
• Valid Department of Human Services (DHS) Working with Children Check

Desirable

• Experience working with vulnerable families with complex needs
• Case Management Experience
• Sound theoretical knowledge of the impact of childhood trauma and factors affecting attachment as well as relevant therapeutic interventions

What's in it for you

• SCHCADS Award 2010 Level 5, $51.00 per hour + super
• Generous salary packaging to help increase your take home pay
• Meal and entertainment card option available
• Highly skilled multidisciplinary team
• Experienced and supportive leadership
• Ongoing training and development opportunities
• Access to our Employee Assistance Program (EAP)
• 6 weeks parental leave for primary carer and 2 weeks for secondary carer
• Health insurance discounts with Bupa

Who we are

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us and the program, click on the following links: RESTORE Intensive Family Services ), Centacare Catholic Family Services - Our Story

How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the Apply button.

For a confidential discussion about this opportunity please contact Megan Jones, Manager, on

All applicants seriously considering this role are encouraged to apply as soon as possible.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.