Family/Carer Peer Worker

Role Location: Liverpool or Mount Druitt

About New Horizons

At New Horizons, we are dedicated to forging connections that empower individuals, families, and communities. With over 55 years of service excellence, our commitment to compassionate care has driven our evolution into an organisation that not only supports children and young people in distress but also recognizes the pivotal role that families play in recovery.

i.am is a service supporting young people to identify their hopes and reach their future goals. i.am is a psychosocial support service that supports children and young people up to 25 years of age with lived experiences of suicide, suicidality, and self-harm. i.am is a safe space founded on lived experience and peer support.

Why Join New Horizons?

If you're looking for somewhere to pursue your passion and make a difference, then join us in this newly created role. We are looking for a compassionate professional who is passionate about making a difference in young people's lives.

You will contribute to higher engagement rates, improved safety and wellbeing outcomes, and a more integrated aftercare approach within the service.

This position is Max Term contract role for 12 months.Working days are Monday to Friday. (38 hours a week or 40 hours a week with an RDO).

Location: Liverpool or Mount Druitt

About the Role

The Family/Carer Peer Worker is a specialist role designed to harness the personal lived experience of supporting children, young people, or family members through crises related to self-harm, suicidal ideation, or emotional distress.

Key Responsibilities

· Provide empathetic, practical support to families and carers, thereby enhancing their ability to create safe, nurturing environments for children and young people.

· Work with families and carers of children and young people actively receiving support through the i.am program.

· Empathetic Advocacy & Support: Leverage your own lived experience as a family member or carer to build authentic, trust-based relationships with families.

· Customised Support Planning: Collaborate closely with families, other i.am team members and related service providers to devise, implement, and review individualised support plans.

· Service Coordination & Network Building: Work as an essential liaison between the i.am program and external community services, including mental health providers, allied health professionals and partner organisations.

Essential experience and skills - you will have:

· experience in delivering integrated mental health services and operational coordination in a youth/mental health setting

· demonstrated ability to work across multiple sites and manage complex stakeholder relationships

· relevant four year degree with one years relevant experience; or

· three year degree with two years of relevant experience; or

· associate diploma with relevant experience; or

· lesser formal qualifications with substantial years of relevant experience; or

· experience attained through previous appointments, service and/or study, an equivalent level of expertise and experience to undertake a range of activities.

Proficiency with technology, including Microsoft Office and client management systems.

Valid driver's license and willingness to travel for community-based work.

Compliance checks: NDIS Worker Screening, Working with Children Check, and Police Background Check.

Here's what you'll enjoy:

Salary Packaging: Up to $15,900 annually, maximizing your take-home pay.

Entertainment Allowance: An additional $2,650 annually for dining, holidays, and more.

Monthly Rostered Days Off (RDOs): Prioritize self-care with a three-day weekend every month

Clinical Supervision & Peer Support: A collaborative environment to thrive professionally.

Development Opportunities: Build your skills through internal and external training.

Employee Assistance Program (EAP): Free, confidential support for personal and work challenges.

Paid Parental Leave: Comprehensive leave to support growing families.

Fitness Passport: Affordable access to gyms and fitness centers.

Ready to Transform Lives?

Apply Now to become part of the i.am team Together, we can inspire hope and resilience where it's needed most.