Senior Manager Quality Assurance AML

1 day ago

Parramatta, New South Wales, Australia Westpac Group Full time $180,000 - $250,000 per year

Create your best future and join Westpac as a Senior Manager, Quality Assurance – AML

What's the role?

This is your opportunity to lead with purpose in a role that sits at the frontline of financial crime prevention. As Senior Manager, Quality Assurance – AML, you'll be based in Parramatta, NSW, working full-time within our Quality Assurance & Enablement team. You'll lead a team of specialists, guiding them through complex investigations and quality assurance reviews across Transaction Monitoring, AML/CTF, sanctions, KYC, and customer due diligence.

You'll be responsible for shaping and delivering a robust QA framework that ensures our financial crime operations are not only compliant but consistently high-performing. From coaching analysts and refining processes to reporting insights and driving continuous improvement, you'll be at the centre of a fast-moving, high-impact environment. This role is ideal for someone who thrives on data, leadership, and making a real difference in how we protect our customers and our community.

What do I need?

We're looking for someone who's confident, capable, and ready to lead. You'll bring a mix of technical expertise, strategic thinking, and people leadership to the table. Here's what will set you up for success:

  • Strong experience in financial crime investigations or quality assurance, with a focus on Transaction Monitoring.
  • Proven ability to lead and develop high-performing teams, both locally and offshore.
  • Excellent communication skills, with the confidence to present findings and challenge outcomes constructively.
  • Analytical mindset with the ability to interpret data, identify trends, and drive performance improvements.
    A passion for building a culture of integrity, simplicity, and continuous learning.

Why join us?

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
    Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

We're all about helping our people grow and succeed. Whether you're a current employee, trainee, or intern, we're committed to your career development Check out our FAQs and internal support resources here.

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