Aged Care Engagement and Coordination Officer

2 days ago

Rockhampton, Queensland, Australia Right at Home Full time $60,000 - $80,000 per year

At Right at Home Central Queensland, we're more than just a care provider we're a team of dedicated professionals bringing warmth, support, and independence to our clients every day.

We're on the lookout for caring, reliable, and energetic individuals to join our growing team

Make an impact. Feel valued. Work local.

There's no place like Right at Home.

We're looking for a vibrant and people-focused Aged Care Engagement and Coordination Officer to join our passionate team in Rockhampton. If you thrive on meaningful connections, love organising, and genuinely care about improving lives this is the role for you.

As a key player in our client journey, you'll be responsible for:

  • Connecting with clients, families, and health professionals
  • Coordinating services and developing individualised care plans
  • Ensuring high-quality, person-centred care delivery
  • Supporting smooth onboarding and ongoing engagement
  • Making every interaction matter

What We're Looking For:

We're seeking someone who is both caring and capable someone who thrives on connection and brings a high level of professionalism to everything they do.

You will ideally have:

  • Experience in care coordination, case management, or a similar role
  • A background in aged care, disability support, or community services
  • Excellent communication, time management, and problem-solving skills
  • A strong ethical approach and attention to detail
  • Confidence using technology and care management systems

  • A current driver's licence and access to a reliable vehicle

  • Diploma qualified nurse highly encouraged to apply, RN / EN

  • Certificate IV or Diploma in Aged Care, Disability, Community Services or similar (preferred) with minimum 2 years' experience

  • Knowledge of Home Care Packages (HCP) and or NDIS (Desirable)

  • Excellent Time Management & Prioritisation

  • Strong Communication Skills
  • Interpersonal & Relationship-Building Skills
  • Problem-Solving & Critical Thinking
  • Attention to Detail & Documentation Accuracy
  • Knowledge of Community/Aged Care Systems
  • Leadership & Team Coordination
  • Tech-Savvy & System Competence
  • Understanding of Care Standards & Ethical Practice
  • Client-Centred Mindset

The Ideal Candidate Will Implement Right at Homes Key Values

  • Approachable
  • Accountable
  • Authentic
  • Collaborative
  • integrity

How to Apply: If you are passionate about delivering exceptional care and meet the qualifications listed above, we would love to hear from you. Please submit your resume along with a brief cover letter outlining your experience and availability. APPLY NOW

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