Head of Rostering

• Lead a critical function at the heart of service delivery
• Turn complexity into clarity where compliance, care and collaboration meet on every roster
• Permanent, full-time role based in Orange, Dubbo or Bathurst

LiveBetter Employee Benefits include:

• Salary Packaging (increase your take home pay)
• Access to our 24/7 employee wellbeing & safety app
• Supplementary Parental Leave
• Additional Purchase Leave
• Employee Referral Program
• Fitness Passport
• Service & Recognition Awards
• Learning and Development opportunities, with diverse career pathway options

(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)

About Us

LiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives.

About the Team

The Rostering Services team provide rostering support to the Accommodation, In Home Support and Community Support teams. The rostering team are pivotal in ensuring accurate interpretation and application of the Social, Community, Home Care and Disability Services Industry Award through their rostering of staff in the relevant rostering systems and ensuring that customers are scheduled for services in an efficient and effective manner.

About the Role

Are you a visionary workforce strategist with a passion for data, people, and performance? Do you thrive in fast-paced environments where people and purpose come first? We are looking for a dynamic Head of Rostering to lead our rostering services with innovation, insight, and integrity.

As the Head of Rostering, you will be the operational heartbeat of our workforce deployment. You will lead our centralised and regionally distributed rostering operations across our Accommodation, Community Support, and In-Home Support services to ensure seamless, compliant, and customer-centred rostering. This is a strategic and hands-on leadership role, reporting directly to the General Manager, Operational Support and working closely with service delivery teams.

This is an exciting opportunity for an operational leader who thrives on building strong teams, streamlining complex processes, and making a genuine difference in the lives of people with disability and older Australians.

For detailed information about this role, please refer to the position description.

About You

We would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life.

We're interested in hearing from people who have:

• Strong leadership and people management skills to lead a diverse team, manage staff performance and build solid relationships
• Extensive experience in a rostering or scheduling role and proficiency in electronic information management systems
• Ability to interpret and apply Award and legislative requirements and develop rosters across multiple industrial awards and information system platforms
• Outstanding communication skills to influence, negotiate, manage conflicts, and engage with diverse stakeholders at varying levels
• Excellent problem solving and analytical skill
• Ability to reorganise work priorities to meet changing demands
• Qualifications in Community Services, Management, Business, Human Resources and/or equivalent experience
• Current unrestricted Australian Drivers Licence and willingness to undertake travel in accordance with responsibilities of the role
• Knowledge and understanding of the care needs of people living with a disability and frail and aged people (desirable)
• Previous experience in a similar role, working in a community services, aged services and/or disability services environment (desirable)

LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.

You will also be required to undertake and pass a Nationally Coordinated Criminal History Check, pre-employment wellness check (including drug and alcohol screening) and obtain an NSW Working with Children Check.

Sounds great? What next?

To convince us that you are the best person for the job, please provide a detailed resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role.

Enquiries: Amy, Manager, Recruitment and Volunteers,