Credit Control Officer

1 week ago

Melbourne, Victoria, Australia Reece Full time $60,000 - $120,000 per year

About Reece

You probably know Reece as Australia's largest supplier of plumbing and bathroom products.

But we are much more than that. We are a leading Australian distributor of trade products to residential, commercial and infrastructure customers. We're an ASX listed company with more than 900+ branches and 10,000 employees across Australia, New Zealand and the United States and we're growing all the time.  We're searching for an experienced Credit Control Officer to join us on our journey to be the trades most valued partner.

We are looking for a motivated and driven individual to join our credit control team, helping to assess our new Account Applications. You'll use your exceptional communication and negotiation skills to achieve outcomes, with our branch network and customers.  Attention to detail is critical in this role along with using your initiative.

Key Responsibilities:

  • Assess new Account Applications including review of credit reports and risk assessment to protect the company from trading with customers that are unacceptable risks.

  • Communicate with customers and branches regarding the prospect of opening or declining an application.

  • Managing a high volume of inbound/outbound calls.

  • Working closely with the branch network to resolve account queries, including account payments and invoicing.

  • Sets, monitors and updates customer credit limits.

  • Communicate effectively with both internal and external stakeholders.

The successful candidate will need to be able to demonstrate the following:

  • Superior written and verbal communication skills supported by an engaging and professional manner.

  • Ideally you will have prior credit experience

  • Excellent MS Office Suite proficiency

  • Strong attention to detail with proven time management, planning & organisation skills

  • Ability to build and maintain relationships

  • A passion for digital, being able to incorporate technology daily and extract value from it

  • Self-motivated, results driven and strong problem-solving skills

  • Ability to prioritise tasks and meet deadlines

  • Embraces opportunities to grow and develop self (and others).

  • Actively seeks new ideas and feedback, challenging own thoughts to discover new insights.

If this sounds like you and you would love the opportunity to work with highly motivated people in a supportive team environment, apply now

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