Branch Concierge

2 days ago

Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time $60,000 - $80,000 per year

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:

Roster (part time) - 30 hours per week

Monday 9.30am - 4.00pm

Tuesday 9.30am - 4.00pm

Wednesday 9.30am - 4.00pm

Thursday 9.30am - 4.00pm

Friday 9.30am - 4.00pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.

See yourself in our team

As the Branch Concierge in our Reservoir Branch you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

  • Support customers with enquiries, maintenance on accounts and process applications for credit products

  • Complete Financial Health Checks to assess customers' financial needs and identify any changes

  • Educate and demonstrate of our in-branch technology and digital banking options to customers

  • Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We're interested in hearing from people who have

  • Experience in delivering exceptional customer service ideally in financial services, retail or hospitality

  • Excellent communication skills & the ability to articulate financial terms in a clear way

  • The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do

  • Ability to work in retail environment that's busy and commercially driven

  • A genuine interest in building a career with CommBank

With us, you'll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 22/10/2025

  • Branch Concierge

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time $60,000 - $80,000 per year

    Please note t hat rosters are predetermined. Before applying, please ensure you are available to cover the following roster :Roster (part time) - 30 hours per weekMonday 9.30am - 4.00pmTuesday 9.30am - 4.00pmWednesday 9.30am - 4.00pmThursday 9.30am - 4.00pmFriday 9.30am - 4.00pmPlease note : Candidates who can speak Dari , are strongly encouraged to apply.Do...

  • Branch Concierge

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time $60,000 - $90,000 per year

    Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of 31 hours per week:Monday 9.15-4pmTuesday 9.30-4pmWednesday 9.30-pmThursday 9.30am-4pmFriday 9.15-4pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking...

  • Branch Concierge

    2 weeks ago

    Melbourne, Victoria, Australia Commonwealth Bank - Retail Banking Services Full time $45,000 - $60,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Roster (part time) - 30 hours per week Monday 9.30am - 4.00pm Tuesday 9.30am - 4.00pm Wednesday 9.30am - 4.00pm Thursday 9.30am - 4.00pm Friday 9.30am - 4.00pm Please note: Candidates who can speak Dari, are strongly...

  • Full time

    2 weeks ago

    Melbourne, Victoria, Australia Securitas Full time $60,000 - $80,000 per year

    Would you like to help us make our world a safer place?Right now, somewhere in the world, someone's most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.If...

  • Team Leader

    2 days ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...

  • Personal Banker Werribee Branch Vic

    6 days ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You celebrate finding solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose...

  • Personal Banker Brighton Branch Part-time Vic

    2 weeks ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    Be the difference. Be part of Bendigo Bank. About you You’re looking for a job where you get to make a real impact in your customers lives and the community. You celebrate finding solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You get fired up knowing you work for a company whose...

  • Personal Banker

    4 days ago

    Melbourne, Australia Bendigo & Adelaide Bank Full time

    **Be the difference. Be part of Bendigo Bank.** **About you** You’re looking for a job where you get genuine variety in your work. You love talking to your customers to find solutions that help them thrive. You’re adaptable, happy to move between tasks, and even locations, on a regular basis. You’ll bring: - Extensive experience in a customer...

  • Expression of Interest Customer Service

    2 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Expression of Interest for Customer Service & Licence testing officers I CBD & Carlton Your new companyThis long-established registry service looks after millions of Victorians every year. With branches all over Victoria, they are vital in servicing their immediate community and the wider state by ensuring road safety for all licenced drivers and registered...

  • Personal Banker Echuca Vic

    2 weeks ago

    Melbourne, Australia Bendigo and Adelaide Bank Full time

    Personal Banker | Echuca | VIC **Do more, dream more, become more. Welcome to Bendigo.** **About you** You're looking for a job where you get to make a real impact in your customers lives and the community. You analyse their situation to deliver solutions that help them thrive. You're adaptable, can move quickly between tasks, and even locations, on a...

  • Customer Service Specialist

    1 week ago

    Melbourne, Australia Commonwealth Bank of Australia Full time

    Customer Service Specialist - Estate Settlement **See yourself in our team** Contact Services, Estate Settlement Services are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement Services Processing Teams. This involves being the concierge between Branch...

  • Guest Services Advisor

    1 week ago

    Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **A career that gives you more** Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper **About the role**: NAB Group Property manage and protect the Bank’s investment in over 400 retail branches, 30 business banking centres...

  • Customer Service Specialist

    2 days ago

    Melbourne, Australia Commonwealth Bank Full time

    **See yourself in our team** Contact Services, Estate Settlement Services are responsible for responding to inbound enquiries relating to deceased estate matters. We act as the interface between the customer and the Estate Settlement Services Processing Teams. This involves being the concierge between Branch and informant during a new deceased notification...

  • Justice Officers

    2 days ago

    Melbourne, Australia Department of Justice and Community Safety Full time

    Utilise your corporate services expertise to provide support and advice to the Corrections Victoria branch - 5x Casual opportunities to work with a high-performing and passionate team in the Victorian Public Service - VPS Grade 2: $56,834 - $72,985 plus superannuation. **About Us**: At the Melbourne Assessment Prison (MAP), each Justice Officer role...