Digital Identity Delivery Lead

At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible.

From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries – and working together to build a future we can all trust.

About Thales
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it's all driven by human intelligence.

Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible.

From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries – and working together to build a future we can all trust.

Thales delivers cybersecurity products and services that keep people and assets safe, giving organisations confidence in the security of their digital journeys. Our solutions are deployed in 148 countries, helping governments to maintain sovereignty, and organisations to preserve their strategic autonomy. Thales is a global leader in cybersecurity - no.1 in data security - with 6,000+ experts and developers. We bring trust and resilience to key industries including finance, health, retail and manufacturing, as well as vital sectors such as aerospace, critical infrastructure, defence and space.

About The Role
The Digital Identity Delivery Lead is a key role within our Digital Identity Practice in the Cyber Technology Integration Services (CTIS) Service Line. This role is responsible for the successful delivery of complex IAM programs and solutions across diverse client environments, ensuring high-quality outcomes through structured delivery practices, technical oversight, and team leadership.

As the delivery lead, you will manage a team of identity specialists across a range of IAM disciplines (e.g. identity lifecycle, access management, governance, privileged access, authentication) and technologies (e.g. Ping Identity, SailPoint, Okta, CyberArk, Delinea, Microsoft). You will oversee the full project lifecycle from planning through to implementation and transition to support, while maintaining strong client engagement and alignment with strategic outcomes.

This role also plays a key part in practice development through mentoring team members, driving delivery excellence, and contributing to thought leadership across the identity community. The Delivery Lead may also support practice growth through pre-sales engagements, internal capability uplift, and industry representation.

As a Delivery Lead, you are accountable for:

• Lead end-to-end delivery of IAM programs and projects across multiple clients and sectors
• Manage project planning, resourcing, execution, and reporting across delivery teams
• Coordinate cross-functional identity specialists across technologies such as Ping, SailPoint, Okta, CyberArk, Microsoft, and Delinea
• Provide delivery oversight and quality assurance for design, implementation, testing, and handover activities
• Act as a key client liaison, ensuring expectations are clearly defined, managed, and met
• Contribute to solution planning and estimation activities during pre-sales and proposal development
• Support practice growth by mentoring and developing junior team members
• Champion consistent delivery methodologies, artefact quality, and technical excellence
• Facilitate team collaboration and knowledge sharing across engagements
• Represent the practice at industry events and support content development for marketing and capability uplift
• Identify and address delivery risks, issues, and dependencies in a timely and proactive manner
• Drive continuous improvement initiatives across delivery practices and team capability

About You
To be successful in your role, you will demonstrate the following knowledge and experience:

• Experience in IAM, security, or IT delivery roles, including team leadership
• Demonstrated experience delivering digital identity solutions using platforms such as Ping Identity, SailPoint, Okta, CyberArk, Delinea, or Microsoft Identity platforms
• Solid understanding of IAM domains including identity lifecycle, authentication, access management, governance, and privileged access
• Proven experience managing complex technology projects and distributed delivery teams
• Familiarity with project management practices (e.g. Agile, Scrum, or hybrid delivery methodologies)
• Strong stakeholder management and client engagement skills across technical and executive levels
• Experience mentoring and developing capability within technical teams
• Excellent verbal and written communication skills
• Relevant certifications in identity platforms (e.g. SailPoint, Okta, Ping), cloud platforms, or project management (desirable)
• Experience contributing to proposals, tenders, or pre-sales solution design (desirable)

It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here.

We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.

Read more about our WORK180 endorsement.