Chapter Lead, Software Engineering

**Sydney or Melbourne location**

About us

The Payments team is at the forefront of CBA's transformation, delivering solutions that touch every part of the bank and millions of customers. The team leads on engineering governance, continuous delivery, and simplification initiatives, driving innovation in real-time payments, cloud adoption, and event-based architectures.

See yourself in our team

As a Chapter Lead/Engineering Senior Manager in Payments Technology at CBA, you will lead and inspire engineering teams to deliver secure, scalable, and innovative payment solutions that shape the future of banking in Australia. You will drive technical excellence, foster a high-performance culture, and ensure alignment with CBA's strategic objectives and regulatory requirements. Your leadership will be pivotal in transforming the Payments landscape, leveraging modern technologies and frameworks to deliver seamless, reliable, and secure customer experiences.

Key Responsibilities

• ​Lead technical strategy for Payments engineering, delivering secure, scalable solutions.
• Own architecture for real-time payments (NPP), SWIFT, and event-driven systems.
• Champion modern tech: cloud-native, serverless, microservices, and event-driven patterns (AWS, Kafka, Temporal).
• Drive engineering excellence: DevSecOps, observability, automation.
• Build and grow teams: hire, mentor, and develop top engineering talent.
• Deliver outcomes: balance speed, quality, and technical debt while meeting business goals.
• Ensure compliance: regulatory, security, and risk standards.
• Collaborate widely: partner with product, business, and external stakeholders.
• Shape culture: foster innovation, inclusion, and continuous learning.
• Engage community: share knowledge, influence technical strategy, and mentor across CBA.

Tech Skills

We use a broad range of tools, languages, and frameworks. We don't expect you to know them all but experience or exposure with some of these (or equivalents) will set you up for success in this team:

• Strong experience and understanding of cloud platforms (AWS, serverless, containers), databases (Aurora, RDS, Redis, Oracle), and programming languages (Typescript or Java or Python or C#).
• Strong understanding of event-driven systems (SQS, SNS, EventBridge, Kafka, Temporal) and modern engineering tooling (GitHub, Terraform, Artifactory).
• Desirable: Understanding of payments technologies and standards (NPP, SWIFT, BIAN).
• Desirable: Understanding of AI/ML in engineering (e.g., Claude, CoPilot, Gen-AI, RAG, Agentic-AI)

Design & Delivery:

• Proven ability to design and implement complex, secure, and scalable systems.
• Experience with system design, tech debt management, API and database design, and deployment methodologies (SRE, automation frameworks).
• Real-world experience operating microservices in a DevSecOps model.
• Leadership & Communication
• Demonstrated success in building, leading, and developing engineering teams.
• Excellent communication, stakeholder management, and influencing skills.
• Ability to drive technical strategy, gain support, and ensure execution across diverse teams.

Certifications (Preferred)

• AWS Solutions Architect and DevOps Engineer Professional
• AWS AI Practitioner and Machine Learning Specialty
• Certified Kubernetes Administrator (CKA) / Developer (CKD)

Working with us

Whether you're passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in our Sydney or Melbourne office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

If this sounds like you, apply now

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.