Security Responder

Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone's most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

If you're passionate about safety, customer service, protecting people and property, working with systems, and being part of a professional, diverse team - we encourage you to apply

About the Business

Securitas is the leading global security company with operations in 58 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over employees, we make a difference every day, all year round. Our values are the foundation of our operations and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarised in three words: Integrity, Vigilance, and Helpfulness.

About the Role

Our Security team is entrusted with maintaining the highest standards of data integrity for our client. Security Responders are the first point of contact for visitors and contractors, you'll be the face of security-combining vigilance with exceptional customer service to create a safe and professional environment.

This is a day shift position :

Pay rate P/H

Location - Kemps Creek,NSW

The Security Responder will be responsible for the following duties:

• Respond to security incidents as dispatched within designated tier times.
• Conducts patrols of the interior and exterior of the datacenter facility.
• Prepares reports on a surface book device on incidents responded to during shift.
• Serves as Incident Commander pending arrival of security supervisor, or member of a public service
• agency police or fire.
• Serves as an escort for datacenter guests requiring individual escorts through the facility.
• Monitors cameras in the Security Operations Center (SOC).
• Identifies security shortfalls and offers suggestions from improving the security program.
• Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP).
• Evaluates and escalates potential safety issues within the facility.
• Required to know and follow safe work practices, and to be aware of company policies and procedures
• related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of
• unsafe working conditions.
• Identifies security shortfalls and offers suggestions from improving the security program.

Skills and Experience

• Must have current AGSVA NV-1 clearance and current State Based NSW Security Licence with Class 1E Monitoring
• Excellent communication skills
• Customer service experience is essential
• Conflict resolution and negation skills required
• Must be punctual and responsible
• Strong multi-tasking abilities
• Exceptional customer service standards
• Basic to Intermediate PC skills (MS Suite)
• Compliance of all relevant company policies and procedures
• Protection of premises occupants, protection of real and personal property
• Report writing and Site patrol duties
• Greet visitors and employees and assist as required
• Excellent observational skills
• Experience communicating via two-way radio
• Lead by example – support a safety and compliance culture

Benefits of Joining Securitas

• Career growth opportunities within a global company
• Access to Securitas rewards
• Professional uniform provided

At Securitas, we're committed to diversity and inclusion, creating a workplace where everyone belongs. We encourage applications from candidates of all backgrounds to join our mission of making the world a safer place.

Ready to Join Us?

If you meet the above criteria, click "Apply" to submit your updated resume. We can't wait to welcome you to the Securitas family

NSW Master License