Security Concierge Officer

4 days ago

Sydney, New South Wales, Australia MSS Security Full time $60,000 - $80,000 per year

About the Company

As one of Australia's leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at

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  • Monday to Friday role | 9am to 5pm | Stable Roster
  • Great team, culture and many other employee benefits provided
  • Sydney CBD location - easy access to public transport

About the Role:

MSS Security is seeking a professional and customer-focused Security Concierge Officer to join our team based in Sydney CBD. This is an exciting opportunity to work where your communication and service skills will be just as important as your security expertise.

This is a front-of-house, client-facing position—perfect for someone who enjoys engaging with people, maintaining a high level of presentation, and delivering exceptional customer service while ensuring a safe and secure environment.

Key Responsibilities:

  • Front desk concierge duties including greeting and assisting visitors
  • Access control and visitor management
  • Monitor and respond to security systems and alarms
  • Incident reporting and escalation as required
  • Liaise with building management and emergency services when necessary
  • Maintain a strong security presence with a professional demeanour

What We're Looking For:

  • Current NSW Security Licence and First Aid Certificate
  • Excellent communication and interpersonal skills
  • High standard of personal presentation
  • Proven ability to remain calm and professional under pressure
  • Monday to Friday availability, 9:00am – 5:00pm

What We Offer:

  • Level 4 pay rate: $28.86/hour + super + shift loadings
  • Consistent weekday schedule – no night shifts or weekends
  • Career development and training opportunities
  • Supportive and inclusive team culture
  • Prime Sydney CBD location close to major transport links

Master Licence Number:

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

  • be certified by the Workplace Gender Equality Agency,
  • be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

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