National Franchise Manager

Zarraffa's Coffee is an award-winning business that is proudly 100% Australian owned and operated, with a mission to create a perfect cup of coffee, every time. Pouring specialty coffee in over 70 stores across Queensland, New South Wales and Western Australia in a mix of drive thru's and stores, we offer convenience and accessibility to all coffee-lovers. At Zarraffa's, we are more than just a cup of coffee, as our commitment to product, service, freshness, convenience and a genuine love of coffee, is what makes the Zarraffa's Coffee experience.

About the role:

A rare and exciting opportunity has become available for a National Franchise Manager to join our Zarraffa's Head Office. This role is pivotal to our growth, and you will be responsible for identifying, acquiring, and securing new Franchise opportunities across the country. You will play a crucial role in driving the growth of our brand by targeting high-potential markets, building relationships with new and existing Franchisees, and successfully negotiating Franchise agreements.

Key Duties:

• Research and identify potential markets for franchise expansion
• Develop strategies to attract and onboard qualified franchisees, managing lead generation, outreach, and monitoring outcomes
• Establish and maintain strong connections with prospective franchisees and existing franchisees through networking and communication
• Oversee and manage the entire franchise acquisition process from initial inquiry to signed agreement
• Working with our Marketing, Legal, and Operations team, develop resources and materials to assist in a smooth transition from acquisition to franchisee set up
• Develop and implement strategies for franchise growth, including new franchise development and territory expansion
• Be well informed of and analyse market trends, competitor activity, and industry developments to identify new areas of opportunity for franchise growth
• Develop and maintain a robust pipeline of qualified leads and track progress using CRM tools. Continuously evaluate the status of candidates to ensure acquisition goals are met

Our ideal candidate:

• A qualification in Business (beneficial but not essential)
• Experience working in a Franchise
• Strong organisational and administrative skills
• A sound understanding of franchising legislation including Franchise agreements and Franchising Code of Conduct

The perks:

• Lots of coffee
• A vibrant team environment
• Opportunities for career development and growth
• Access to our 24/7 Wellbeing Partner (Assure) for you and your immediate family