Head of Business Management

Job Status
: Full Time , Ongoing

Salary:
Base salary of $161,733 per annum plus 12% superannuation

Applications Close:
Monday 8^th September 11:55pm

Role Enquiries:
at

An organisation where diversity of thought and experience is valued, supported and respected.
THE HOUSE
The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it's one of the world's busiest performing arts centres, the nation's premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House's future and be provided with opportunities to grow and develop while making a positive contribution to our community.

The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy , our ambition is to be Everyone's House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):

• Everyone feels welcome here.
• We better understand and connect with the community.
• We are future ready.
• We lead and inspire positive change.

For more information about the Sydney Opera House please refer to our website.

YOUR NEW ROLE
This key leadership position is responsible for managing business administration, contract management, and procurement projects across the Visitor Experience & Engagement (VE&E) portfolio. Sitting at the intersection of operational leadership and strategic delivery, the role ensures high-impact projects are successfully realised and departmental targets are met or exceeded

Further detailed information about the role and its requirements can be obtained from the role description. 

Please note: This is a TALENT POOL ONLY role. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
ARE YOU THE ONE?
In this role you will:

• Provide high-level strategic advice and leadership across business operations, procurement, contract management, compliance, and commercial activities within the VE&E portfolio.
• Lead the planning and delivery of complex, high-value commercial tenders, such as food and beverage, retail, and product licensing, ensuring transparency and alignment with NSW Government procurement guidelines.

• Hold tertiary qualifications in business management and/or bring relevant experience and knowledge in procurement practices, gained through diverse pathways.

• Bring significant experience in tourism or hospitality leadership, ideally in General Manager or senior leadership roles within small-to-medium organisations.

• Skilled in leading large, complex tender processes involving high levels of risk, with a proven ability to deliver outcomes effectively and responsibly.

• Build and maintain strong, respectful relationships with stakeholders, fostering a culture of collaboration, inclusivity, and high performance.

THE PERKS
The Sydney Opera House gives you access to a fantastic range of benefits including:

• 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden
• Access to a range of professional development programs and staff engagement initiatives.
• Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (aka SEALs) and more.
• Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
• Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia.
• Working for an organisation committed to the United Nations Sustainable Development Goals and the world's first arts organisation to join the UN's Global Compact, an international sustainability initiative designed to build a better future for us all.
• Complimentary tickets to shows.
• And many more

EQUITY AND INCLUSION
The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us at  to discuss. Even if you think you'd be a great fit, but don't necessarily tick every box in the role description, please get in touch. 

We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.

NEED TO WORK FLEXIBLY?
 

We know flexibility means different things to different people, so let us know how we can support you to be your best.

SOUND LIKE YOU? APPLY NOW
Please submit your cover letter and CV via our online portal. In addition you will be prompted to answer the following targeted question in the online application platform.

Provide an example of a situation when you had to analyse information and make a recommendation. What kind of thought process did you go through? Was the recommendation accepted? If not, why?
Describe a time when you have had to successfully develop high quality working relationships with key stakeholders to improve operational effectiveness.
To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it

remains strictly confidential and applicants will be informed of the result.

Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan

Applications will not be accepted from recruitment agencies