Luxury Sales Associate

2 weeks ago

Melbourne, Victoria, Australia Kennedy Full time $60,000 - $80,000 per year

Who we are at Kennedy

Founded in 1976, Kennedy has redefined luxury retail with a curated collection of the world's most prestigious timepieces and jewellery. Proudly presenting Patek Philippe, Graff, Cartier, Franck Muller, and an esteemed portfolio of world-class brands, we offer a selection of timeless classics, rare editions and one-of-a-kind pieces for our discerning clientele.

Our boutiques in Melbourne, Sydney and Perth are renowned for delivering a world-class client experience — defined by exceptional expertise, personalised service and a dedication to celebrating life's most meaningful moments. Each Kennedy piece embodies tradition, innovation and artistry, crafted to endure and be treasured for generations.

The Opportunity

We are seeking a driven and client-focused Sales Associate to join our Chadstone boutique. This is an exciting opportunity to represent some of the world's most iconic brands in a refined, luxury environment. As a key member of our team, you will deliver personalised service, drive boutique sales performance, and foster enduring relationships with both new and existing clients. You will also play an important role in upholding the presentation and operational excellence of the boutique, ensuring every client's experience reflects the very best of Kennedy.

What you will do

Deliver a consistently exceptional client experience that reflects Kennedy's luxury standards.

  • Build and nurture long-term client relationships, cultivating new business opportunities while deepening loyalty with existing clients.
  • Support boutique management in achieving sales targets and contributing to a high-performance team culture.
  • Develop and maintain strong product and brand knowledge to confidently share brand stories and expertise with clients.
  • Ensure the boutique's presentation, merchandising, and stock management are maintained to the highest standard.
  • Assist with boutique operations, including POS transactions, cash handling, stock control, and daily opening/closing procedures.

What you will bring

Minimum 2 years' experience in luxury retail sales, ideally within jewellery or timepieces.

  • A proven track record of exceeding sales targets in a client-centric environment.
  • Strong interpersonal, communication, and relationship-building skills.
  • Impeccable professional presentation and an understanding of luxury service etiquette.
  • Highly organised, detail-oriented, and adaptable in a fast-paced environment.
  • Confident using retail systems and CRM platforms; qualifications in business, gemology, or jewellery design are highly regarded.
  • A clear Police Check is required.

At Kennedy Watches & Jewellery, we are committed to attracting and retaining the best in the industry. If you're ready to join us, we'd love to hear from you.

Closing Date: Thursday 18 September, 2025 (unless filled prior)

All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.

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