Store Manager

1 week ago

Sydney, New South Wales, Australia dusk Australasia Full time $90,000 - $120,000 per year

Made for Moments? So are we.

At dusk, we're here for all of life's moments. The big, bold, heart-thumping ones. The quiet, cosy, just-passing-through ones. The ones you planned for months.

And the ones that just… happened.

We believe fragrance is more than something you light – it's something you feel. With 140+ stores across Australia and New Zealand (and now a brand-new store in Hurstville), we help people find warmth, comfort, and connection through beautifully crafted experiences.

We're looking for a Store Manager to bring this brand-new store to life — someone who leads with purpose, champions culture, and inspires their team to make every moment matter.

If that sounds like you, you're going to love it here.

Role Overview

As a Store Manager, you'll be the heartbeat of your store - leading a team of passionate individuals, creating meaningful connections with customers, and delivering results that make an impact. This is a hands-on, people-first leadership role where your influence shapes everything from team culture to customer experience.

What You'll Do

  • Lead and inspire your team to create warm, welcoming, and meaningful customer experiences
  • Drive performance across the customer experience, store sales, and store presentation
  • Create a team culture grounded in trust, fun, and our values
  • Lead day-to-day operations including rostering, stock management and visual merchandising
  • Coach, develop, and grow your team through clear communication and meaningful feedback
  • Bring our brand, products and values to life in-store - every day

About You

  • A confident and values-led leader with proven experience in retail management
  • Committed to creating a high-performing, high-trust team environment
  • Motivated by meaningful connection and customer experience - not just transactions
  • Calm, focused and ready to solve challenges with clarity and care
  • Organised, outcomes-driven, and energised by the fast pace of retail

What You'll Love

  • A generous team member discount across our full range of fragrance, décor and gifting
  • Monthly store bonus program and performance-based incentives
  • Recognition that feels real with shoutouts, milestones, and meaningful celebration
  • Access to our Employee Assistance Program (EAP) for you and your immediate family
  • Support to grow with leadership development, coaching and progression opportunities

Find your moment with dusk

This isn't just another retail job - it's a chance to lead, grow, and create something unforgettable.

If you're ready to take the next step in your leadership journey, we'd love to meet you.

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