Delivery Lead

Job Description

• Take the opportunity to lead exciting projects in the Customer and Corporate Technology portfolio with a focus on an exciting and business critical project focussed on uplifting the customer experience on our Boeing 787 fleet
• Challenge yourself to manage large and complex projects in a high performing team
• 12M Fixed-Term position based at our head office in Collingwood

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

As the Delivery Lead you will manage the delivery of one or more projects in the across the 4 domains of Commercial, Customer, Airport and Corprate technology to successfully deliver on project objectives. You will manage a team of internal and external resources to support the delivery of initiatives in an Agile or Waterfall project delivery. You will also support the effective governance of projects through the accurate tracking and communication of financial, schedule, risks and issues to product owners, project sponsors, steering committees, and senior stakeholders.

Key responsibilities include:

• Working with the project sponsor and product owner, define project objectives, deliverables and outcomes
• Management of projects (in an Agile or Waterfall framework) to support the delivery of project objectives in alignment with Product Owners expectations
• Manage the development of mandatory and agreed project deliverables to defined quality standards
• Develop and manage a project schedule and baseline to support task management, deliverable timing and milestone timing
• Responsible for leading the delivery of end-to-end solutions within an Agile delivery model. This includes all aspects of the solution including architecture, solution design, build, test, implementation, integration with upstream/downstream systems
• Establish and maintain the project forecast in alignment with agreed budget

What You Will Bring:

• Minimum 5 years Project Management experience in a corporate environment
• Strong Agile project delivery skills/experience
• Exposure to various project management delivery models such as Scrum, Kanban and waterfall
• Proven experience in the end to end delivery of more than five technical projects with spend of more than $500K
• Experience in managing project teams in excess of 6 people
• Prince2 or PMbok certification
• Agile/Scrum certification
• Business or Technology degree
• Strong communications skills (verbal, written, presentations)
• Good people management and stakeholder management skills
• Experience with Agile collaboration tools eg JIRA/Confluence
• Solid financial management skills including familiarity with ROI & NPV analysis

Your Life At Jetstar Is Unlike Any Other..

Live the travel dream: You and your nominated travel companions can take-off more with our famous Qantas Group Staff Travel discount.

Make work feel like a holiday: Join a fun, driven team where work feels like a holiday. Our people take every opportunity to take-off together and find ways to help their teammates soar.

There's a place for everyone at Jetstar: For us, travel and meeting new people go hand in hand. We invite our people to get involved in various Employee Network Groups that play an important role in creating our inclusive and supportive culture that we are fiercely proud of. We believe that teams with a diversity of ideas and experiences are more creative, innovative and solve problems quickly. We welcome applications from anyone who wants to take-off with us. If you have support or access requirements, just reach out and let us know what you need.

Applications Close: 04 September 2025

About us

We're Jetstar. You may know us for our famous low fares, but did you also know that we've flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. We also operate a fleet of more than 80 aircraft, including state-of-the-art Airbus A320/21 NEO aircraft and the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.