Infrastructure Systems Engineer

About Chamonix:

Welcome to Chamonix IT Solutions, where innovation meets passion. We're an end-to-end technical services provider committed to helping businesses excel in the digital era. Established in 2010 and recently acquired by Synechron, a global consulting firm delivering industry-leading digital solutions, we're poised for significant growth Our local, dedicated team of 150 professionals specialises in guiding our clients through transformative journeys – from groundbreaking digital transformations to comprehensive technical delivery and ongoing managed support. Our dynamic team is the cornerstone of our success, driven by a culture of collaboration, continuous learning, and a relentless pursuit of excellence. At Chamonix, we are not merely keeping pace with the market; we are leading it, delivering exceptional outcomes that empower our clients to stay ahead of the curve. Join us and be part of a journey where the future is shaped daily.

The role:

We're looking for a skilled 2nd and 3rd Level Infrastructure Support Engineer to join our Adelaide team – someone to initially manage our internal SOE rollout project, giving you the chance to make an immediate impact before later stepping into a long-term consulting position supporting our customers across a broad range of technologies.

This role would suit someone looking to step up from support into engineering, or an experienced engineer keen to contribute in a hands-on environment. An ability to obtain an Baseline or NV1 clearance is mandatory for this opportunity as well as immediate availability.

What you'll be doing:

• Provide 2nd and 3rd level support across desktop, network, and cloud infrastructure.

• Support M365 identity and access management (Entra ID, Exchange Online, Intune, etc.).

• Manage user onboarding/offboarding processes and troubleshoot automation workflows.

• Work on Secure SOE and Windows Server environments.

• Collaborate with senior engineers on small infrastructure and modern workplace projects.

• Assist with application packaging and updates.

• Assisting with Infrastructure as Code (IaC) activities as part of modernisation initiatives.

• Basic networking and Azure-based cloud infrastructure support.

• Contribute to the continuous improvement of systems, pipelines, and processes.

What we're looking for:

Someone who brings a solid foundation in desktop and server support, and is ready to step into a role that blends hands-on engineering with customer-facing consulting. Ideally, you will have experience across:

• Prior experience in SOE rollouts and application packaging – ideally you've delivered or supported a similar project end-to-end

• General desktop support including troubleshooting Windows issues, hardware, peripherals, SOE configuration, and endpoint performance

• Server infrastructure support, covering Windows Server environment maintenance, patching, permissions, group policies, and health monitoring

• 3+ years experience supporting Microsoft technologies (M365, Entra ID, Azure AD, Intune).

• Understanding of network fundamentals such as routing, switching, DNS, DHCP, VPN, and firewalls

• Curiosity to learn and grow into project and automation work

• A consulting mindset: comfortable communicating with customers, managing expectations, and producing quality outcomes

• A proactive, adaptable approach — willing to jump in, learn, problem-solve, and work collaboratively across different environment

If you're passionate about Microsoft technologies and ready to expand your skills across both support and infrastructure projects, we'd love to hear from you

What makes us a great place to work?

At Chamonix, we value our culture and believe it is essential to our continued success. We bring together top best technical experts, driving innovation and collaboration at every level. We are proud to foster a supportive, driven, flexible, and inclusive environment that empowers our people to grow, learn, and achieve their personal and professional goals. Recognised as a Great Place to Work 2025/26, and as the #17 Best Workplace in Technology by Great Place To Work Australia 2025 We are dedicated to investing in our employees and offer a range of holistic perks and benefits to support individual needs, including:

• Competitive salary package

• Centrally located offices in Adelaide CBD

• Extensive professional development opportunities, including annual professional training allowance, Lunch and Learns, paid training and exam leave

• Annual technology allowance

• Mentoring and career progression opportunities

• Discounted health insurance, anniversary gifts, corporate discounts on various products and services

• Employee Recognition Program and Quarterly/Annual Awards celebrating outstanding contributions

• Employee Assistance Program

• An active social club, Friday drinks and various social events scattered throughout the year

Next steps…

We appreciate the time you have taken to apply for a role with us. Chamonix is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Our hiring decisions are based on your experience, skills, enthusiasm, and your future potential in the role. If you feel that you meet some, but not all the requirements above, we still encourage you to apply. If you are invited to an interview, please advise us if you require any reasonable adjustments during the interview process, and what pronouns you use.

Chamonix is committed to creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally diverse background, and people of all ages.

Please note that we receive a large number of applications and only shortlisted candidates will be contacted