Bar Manager

About Us

Nestled in the heart of the Blue Mountains, Kyah is a reimagined hotel that blends contemporary design with the charm of its stunning natural surrounds. With 46 guest rooms, a vibrant restaurant and bar (Blaq), event spaces, and landscaped grounds, Kyah is a destination for modern travellers seeking relaxation, great food, and a stylish escape.

At Blaq, our bar celebrates the best of the Blue Mountains with creative cocktails, curated wine lists, and locally sourced produce. We're committed to delivering warm, attentive service and memorable guest experiences that reflect the spirit of the region.

About the Role

As Bar Manager, you will take full ownership of the operations of our licensed bar within Kyah Hotel. This hands-on leadership role is ideal for a proactive professional with a passion for hospitality, strong operational knowledge, and the ability to inspire a team.

You will be responsible for overseeing day-to-day bar operations, ensuring compliance with licensing and safety regulations, and delivering outstanding service to guests. Beyond the daily operations, you will also play a strategic role in developing drink menus, coordinating events, managing supplier relationships, and driving promotions to enhance the bar's profile.

Your leadership will directly influence customer satisfaction, operational efficiency, and the growth of the venue's reputation as one of the Blue Mountains' most exciting hospitality destinations.

Key Responsibilities

• Planning, designing, and updating drink menus, including wine lists, craft beverages, and cocktails.
• Organising and coordinating special events, functions, and promotions to attract and retain customers.
• Negotiating with suppliers and arranging purchasing and pricing of stock within budget guidelines.
• Monitoring stock levels, maintaining accurate inventory records, and overseeing supplier relationships.
• Ensuring the bar, equipment, and facilities are compliant with liquor licensing, food safety, and occupational health and safety regulations.
• Supervising security arrangements, crowd controllers (where required), and ensuring the venue operates safely for staff and patrons.
• Selecting, training, rostering, and supervising bar and support staff, while ensuring staff conduct complies with licensing laws.
• Overseeing financial operations including budgeting, purchasing, and daily reconciliation of accounts and transactions.
• Assessing and reviewing customer satisfaction, handling complaints, and providing a high standard of customer service.
• Developing marketing initiatives, promotions, and partnerships to increase business visibility and revenue.
• Liaising with entertainers, arranging live performances, and promoting local events to attract customers.

· Australian Citizens and Permanent Residents are encouraged to apply.

Key Skills and Experience Requirements

• At least 1 years of proven experience in bar management or hospitality leadership roles.
• Strong knowledge of liquor licensing, food safety, and WHS regulations.
• Demonstrated ability to manage budgets, stock control, supplier negotiations, and financial reconciliations.
• Excellent leadership and interpersonal skills, with experience in recruiting, training, and mentoring staff.
• Strong customer service focus, with proven ability to handle feedback and ensure guest satisfaction.
• Creativity in drink menu design, promotions, and event planning.
• Knowledge of marketing strategies and ability to promote the venue through local partnerships and events.

Qualifications

• A Diploma or Advanced Diploma in Hospitality, Business, or a related field is preferred.
• Alternatively, significant hands-on experience in bar management may be considered in place of formal qualifications.
• Additional certifications in Responsible Service of Alcohol (RSA), food safety, or WHS will be regarded.

Why Kyah?

• Work in one of the Blue Mountains' most stylish boutique hotels.
• Be part of a growing hospitality brand with a reputation for creativity and excellence.
• Staff discounts on food, beverages, and accommodation.
• Professional development and training opportunities.
• A supportive and collaborative team culture.