Clinical Service Support Agent

1 week ago

Melbourne, Victoria, Australia Lake Imaging Full time

At Integral Diagnostics, we believe in building a healthier world, one patient at a time.

  • ASX top 300 listed company

  • Leading healthcare provider

  • Flexible working environment

Integral Diagnostics is currently seeking a full-time Group Applications Support Officer to join our Applications Team. Leveraging your previous Administration, Clerical, Reception, technical, and/or applications experience, you will maintain, monitor, test, and validate our applications software (predominantly RIS/PACS). Liaising with radiologists, referrers, and internal staff, you will play a pivotal role in the smooth running of our applications and ultimately our business workflows.

Reporting to the Business Services Manager, you will be an excellent communicator, a keen problem-solver, and a cooperative team player. This is a fast-paced, challenging, and rewarding role.

Responsibilities include:

  • Assisting internal and external users with inquiries via phone and email, managing within our call logging system.
  • Ability to troubleshoot and identify any technical or application issues.
  • Liaising with vendors of core applications to ensure that the IDX business delivers quality of service.

ABOUT YOU:

  • Experience in healthcare, medical, or a similar industry.
  • Strong organizational and time management skills.
  • Ability to work a night shift/on-call roster.

FOR YOU:

  • Flexibility to work from home and in the office.
  • Inclusive workplace culture: Everyone counts.
  • Make a lasting impact in a newly created role for a growing company.
  • Competitive remuneration package.
  • Personal and professional development opportunities.
  • Be part of an ASX top 300 company.
  • Leading healthcare provider that is continuing to grow.
  • Great work-life balance with flexibility available.
  • Benefits scheme includes salary packaging options, discounted health insurance, fitness passport, generous discounts on medical imaging, banking & travel benefits, employee assistance program, and more.
  • Generous employee referral program to financially reward our employees for referring great talent.
  • Recognition programs to recognize, celebrate, and reward our employees.

Interested?

Simply visit our website to express your interest in this role via our candidate portal.

Please note: A police check and proof of COVID vaccination will be required for successful applicants.

We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

  • Customer Service Consultant

    1 week ago

    Melbourne, Victoria, Australia Local Agent Finder Full time $70,000 - $120,000 per year

    About roomrAt roomr, our team of dedicated professionals is focused on innovating and enhancing the way homeowners choose their real estate agents. We make finding the right real estate agent faster, smarter, and easier. We give homeowners the control and confidence to make the best choice on their terms.With roomr, our customers can compare local real...

  • Clinical Research Associate II, Australia

    1 week ago

    Melbourne, Victoria, Australia Emerald Clinical Full time

    AtEmerald Clinical, we are a global, full-service Contract Research Organization (CRO) with a rich heritage in the Asia-Pacific region. We are dedicated to advancing clinical research through scientific expertise and operational excellence, supporting biopharmaceutical, medical device, and diagnostic customers across all trial phases, from registration to...

  • Clinical Psychologist or Clinical Psychology Registrar

    7 days ago

    Melbourne, Victoria, Australia Centre for Clinical Psychology Full time $104,000 - $130,878 per year

    Are you a clinical psychologist or registrar looking to learn more about working with trauma?Gain skills and confidence in treating PTSD and complex traumaFriendly team and extensive administration supportPart-time position (Tuesday, Wednesday, Thursday)Opportunity to work Saturdays, which is paid at time and a halfYou will also continue to deliver high...

  • Product Manager, Agents

    1 week ago

    Melbourne, Victoria, Australia Heidi Health Full time $120,000 - $180,000 per year

    Howdy, we're Heidi"The AI startup growing faster than Canva"That's what the Financial Review called us. In one year, we hit $15M ARR and became one of the fastest-growing companies in the world.Two years ago, we pivoted from broad healthcare AI to building Earth's finest clinical exoskeleton. Today we support over 2 million patient sessions weekly across 50+...

  • Product Manager, Agents

    7 days ago

    Melbourne, Victoria, Australia Heidi Health Full time $100,000 - $150,000 per year

    Howdy, we're Heidi "The AI startup growing faster than Canva" That's what the Financial Review called us. In one year, we hit $15M ARR and became one of the fastest-growing companies in the world. Two years ago, we pivoted from broad healthcare AI to building Earth's finest clinical exoskeleton. Today we support over 2 million patient sessions weekly across...

  • Customer Service Agent

    4 days ago

    Melbourne, Victoria, Australia Global Retail Brands Australia Full time $40,000 - $60,000 per year

    We are proud to introduce an exciting opportunity within Global Retail Brands, Australia's premier specialty homewares retailer, boasting a vast network of 300 stores nationwide. We are actively seeking atwo Customer Service Agentsto join our team focusing on providing administrative support to all departments across our Support Office throughout the...

  • Senior Product Manager, Agents

    2 days ago

    Melbourne, Victoria, Australia Heidi Health Full time $120,000 - $180,000 per year

    Howdy, we're Heidi "The AI startup growing faster than Canva"That's what the Financial Review called us. In one year, we hit $15M ARR and became one of the fastest-growing companies in the world.Two years ago, we pivoted from broad healthcare AI to building Earth's finest clinical exoskeleton. Today we support over 2 million patient sessions weekly across...

  • Clinical Service Support Agent

    5 days ago

    Melbourne, Victoria, Australia iDx Full time $60,000 - $90,000 per year

    At Integral Diagnostics, we believe in building a healthier world, one patient at a time.• ASX top 300 listed company• Leading healthcare provider• Flexible working environmentIntegral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focused on delivering the best health outcomes for our patients. We have...

  • Guest Service Agent

    1 week ago

    Melbourne, Victoria, Australia Regional Accommodation Group Full time $60,000 - $80,000 per year

    About the role We are seeking a friendly and professional Guest Services Agent to join our team at The Sebel Melbourne Kew. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is pleasant and memorable. This is a Casual position with full time hours based in the heart of...

  • Customer Service Agent

    1 week ago

    Melbourne, Victoria, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Company DescriptionClutch Industries is a leading clutch manufacturer headquartered in Coburg North, boasting over 70 years of expertise in producing OEM specification products to high-performance modular clutch systems. With a strong global presence, our Australian-owned company is renowned internationally for delivering superior products and...