Production Support Lead

1 week ago

Sydney, New South Wales, Australia Robert Walters Full time

We are currently partnering with a leading global trading firm known for its cutting-edge real-time systems and high-stakes market operations. They are looking for a seasoned Production Operations Engineering Team Lead to oversee and elevate their production environment across APAC and globally. This is a rare chance to lead a top-tier engineering team responsible for ensuring the reliability, scalability, and performance of mission-critical, low-latency trading infrastructure.

Responsibilities:

  • Leading, mentoring, and growing a high-performing global team of production operations engineers.
  • Defining and executing strategies to maintain and improve system resilience, scalability, and performance during peak trading hours.
  • Managing global support coverage with a follow-the-sun model to guarantee 24/7 system reliability.
  • Implementing operational standards, SLAs, KPIs, and audit frameworks to maintain discipline and quality.
  • Owning the full incident lifecycle - from rapid response and root cause analysis to remediation and process improvement.
  • Driving automation and optimization initiatives that reduce manual toil and enhance system robustness.
  • Ensuring production readiness for new market expansions, infrastructure upgrades, and trading strategies.
  • Overseeing colocation environments and capacity planning to maintain redundancy and performance.
  • Contributing technically to tooling and platform enhancements that improve observability and fault tolerance.
  • Representing the team in leadership forums, aligning operational priorities with broader business goals.

Experience Required:

  • An experienced and pragmatic engineering leader with a proven track record in managing production engineering or SRE teams in real-time, low-latency environments.
  • Skilled at balancing technical ownership with people leadership, thriving in high-pressure, mission-critical settings.
  • Highly organized, with experience coordinating global teams and multi-region support.
  • A strong communicator who can bridge business and technical stakeholders, providing clarity during incidents and driving collaboration.
  • Deeply knowledgeable in Linux-based distributed systems, automation (Python, Bash), CI/CD, and observability platforms.
  • Comfortable managing SLAs/SLOs and leveraging data to continuously improve system reliability.
  • Experienced in leading incident responses, with a mindset focused on prevention and long-term system stability.
  • Exposure to financial markets, trading technology, or similarly fast-paced environments is highly desirable.

What's in it for you:

  • Competitive performance-based bonus structure tied directly to team and company success.
  • A chance to work with an elite, globally distributed team at the forefront of market technology.
  • Strong emphasis on personal development, mentorship, and continuous learning.
  • Comprehensive benefits including wellness perks, regular social events, and relocation support where needed.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Chane Prasongdee on for a confidential discussion.

  • Lead Production Support Engineer

    7 days ago

    Sydney, New South Wales, Australia Spacetalk Full time $120,000 - $180,000 per year

    Spacetalk is an ASX-listed technology company dedicated to creating innovative and life-enhancing connected mobile services, wearables, and software for families and seniors. Our products enable people to stay connected, safe, and engaged no matter their age or stage in life; enabled by location, health and wellbeing data.We're transitioning from a...

  • Video Producer – Fashion, Beauty

    2 days ago

    Sydney, New South Wales, Australia CC Production Full time $90,000 - $120,000 per year

    CC Production is looking for a talented Video Producer to join our growing team of creative producers. If you're experienced across pre-production, on-set, and post-production – and thrive in fast-paced, visually-driven environments – we want to hear from you.About UsAt CC Production, we specialise in high-end content for some of Australia's most...

  • Human Resources Support Officer

    2 weeks ago

    Sydney, New South Wales, Australia Lead College Full time $60,000 - $75,000 per year

    Human Resources Support OfficerLead College seeking a Human Resources Support Officer professional with a track record of building an organisational culture in a Registered Training Organisation environment. The Human Resources Support Officer will provide strategic and operational leadership to our growing business, which places a high emphasis on...

  • Product Lead

    1 week ago

    Sydney, New South Wales, Australia Canva Full time $120,000 - $200,000 per year

    Job DescriptionJoin the team redefining how the world experiences design.Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejteThanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.Where And How You Can WorkOur flagship campus is in Sydney. We also...

  • Product Lead

    2 weeks ago

    Sydney, New South Wales, Australia Fetch Pet Full time $120,000 - $180,000 per year

    About FetchFetch is how modern pet parents give their pets the best care . One pink app for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A, customers love us, and we're growing quickly. Now we need a world-class product lead to help turn Fetch into Australia's most loved pet brand.About youYou've shipped products...

  • Product Tech Lead

    1 week ago

    Sydney, New South Wales, Australia iCare External Full time $104,000 - $130,878 per year

    Sydney CBD5+ years leading technical development within digital product/agile teams3+ years leading multi-disciplined software development engineering teamsFixed term 12 Months |Hybrid working |Baseline salary of $ 149,739 base.About the RoleThe Technical Lead is responsible for all technical aspects of product development, guiding the engineering team,...

  • Product Tech Lead

    7 days ago

    Sydney, New South Wales, Australia icare NSW Full time $120,000 - $180,000 per year

    Sydney CBD5+ years leading technical development within digital product/agile teams3+ years leading multi-disciplined software development engineering teamsFixed term 12 Months |Hybrid working |Baseline salary of $ 149,739 base.About the RoleThe Technical Lead is responsible for all technical aspects of product development, guiding the engineering team,...

  • Production Lead

    2 weeks ago

    Sydney, New South Wales, Australia Unilever Full time $80,000 - $120,000 per year

    The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We're on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft...

  • Lead – Data Products

    2 weeks ago

    Sydney, New South Wales, Australia Lendi Group Full time $120,000 - $180,000 per year

    Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Lead – Data Products

    1 week ago

    Sydney, New South Wales, Australia Lendi Group Full time $150,000 - $180,000 per year

    Company DescriptionLendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...