Administration Coordinator

7 days ago

Australia New Horizons Full time

About
us 
With over
55 years of experience, New Horizons is a leading provider of disability, aged
care, and community support services, committed to empowering individuals to
live their best lives. 

Why
work with us 
Above award pay and great benefits 
Your work
matters. And so does your pay. At New Horizons, enjoy above-award pay, penalty
rates, and salary packaging options that can increase your take home pay by up
to $15,900 Plus, get access to novated leasing, paid parental leave, and
for full-time employees, RDOs. 

Grow with us 
Did you
know our CEO Luke Buckley started out as a support worker with us, 15 years
ago? That's proof your career can go anywhere here. We invest in your
future with ongoing training and mentoring, clear career advancement pathways,
opportunities to specialise in aged care and disability support, and a rewards
and recognition program that celebrates your wins. 

Perks for your wellbeing 
On top of
meaningful work, you'll enjoy extras like Fitness Passport and our
confidential Employee Assistance Program, giving you access to fitness,
counselling, and wellbeing support when you need it.   

Work your way 
At New
Horizons, you'll get flexible scheduling and work arrangements that
support a healthy work-life balance. You can also purchase extra
annual leave, and if you work 10 weekends a year, you'll enjoy
an additional week of leave on top.   


A supportive community 
Join a
collaborative and respectful team, where diversity is celebrated and every
individual is valued. Build meaningful relationships with clients and their
families, fostering belonging and making a real difference in the
community.  

Strong leadership 
At New
Horizons, you'll be backed by experienced leaders who put your
success and well-being first. With tailored coaching and
mentoring, you'll have the support you need to grow and
thrive. 

About the role:
As the headspace Administration Coordinator, you will be the
first point of contact for young people, families, and visitors. You'll provide
friendly, professional administrative support that helps the centre run
smoothly and ensures customers feel welcomed and supported.

Your responsibilities:

Provide warm, professional, youth-friendly customer service to young people, families, and visitors.Manage appointment scheduling and support the daily flow of the centre.Assist and guide the Receptionist, delegating tasks when needed.Support GP clinics with stock orders, processes, and admin functions.Maintain accurate records, files, and documentation in line with requirements.Work with the Practice Manager to coordinate billing processes.Stay compliant with organisational policies and participate in meetings and training.Support distressed customers and families while managing competing priorities calmly.

About you

Minimum Certificate III in Administration2+ years of administration experience.Confident using Microsoft Office and customer record systems.Excellent organisational skills with the ability to manage competing priorities.Strong communication skills and the ability to make people feel welcome and supported.Reliable, proactive, and committed to delivering high-quality customer experiences.

Pre-employment Checks:  
Current Police Check ( Issued within the last 3 months)
Current NSW Drivers License 
NDIS Worker Check (or willingness to obtain)
NSW WWCC (or willingness to obtain)

How to Apply: 
 
To register your interest,
please click 'Apply Now' and provide a resume and cover letter outlining
your suitability for the role.  
If you have
any questions about this role or would like to discuss any reasonable
adjustment you may require throughout the recruitment process, or
require alternative method of submitting your application, please
email  

IMPORTANT:
New Horizons is an equal Opportunity Employer, and our
people represent the community which we serve. We invite all the
applicants to apply, including First Nations People, and people from diverse
social, cultural and gender backgrounds.  

New
Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the
traditional custodians of the land. 

Due to the high volume of applications, only candidates
shortlisted for interview will be contacted.

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