Short Term Accommodation Relief Manager

4 days ago

Brisbane, Queensland, Australia Kooii Apartments Full time $104,000 - $130,878 per year

About the role

Kooii Apartments' is seeking an experienced Relief Manager to join our team in Fortitude Valley, QLD. This is a contract position, offering the successful candidate the opportunity to step into a strategic leadership role and contribute to the continued success of our thriving hospitality business.

Candidates must be Australian citizens only.

This contract position has an expected duration of 3 months with the possibility of extension

The successful candidate must be available to start immediately.

What you'll be doing

  1. Overseeing all day-to-day operations, including staffing, guest services, and financial management
  2. Delivering exceptional customer service and ensuring guest satisfaction
  3. Implementing and maintaining operational policies and procedures
  4. Identifying and implementing process improvements to drive efficiency
  5. Effectively communicating with and managing a team of dedicated hospitality professionals
  6. Collaborating with the broader management team to achieve company objectives

What we're looking for

  1. Minimum 3 years' experience in a similar relief or management role within the hospitality industry
  2. Relief or management experience must specifically be within serviced apartments
  3. Experience across all serviced apartment operations is required, including guest services, housekeeping, maintenance, and financial management
  4. Demonstrated ability to lead and motivate a team
  5. Must have managed a team of 6-10 staff members
  6. Excellent customer service skills and a commitment to delivering exceptional guest experiences
  7. Strong financial acumen and ability to manage budgets and reports
  8. Excellent communication and interpersonal skills
  9. Flexible and adaptable, with the ability to thrive in a fast-paced environment

What we offer

At Kooii Apartments', we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support work-life balance
  3. Discounted accommodation and dining options
  4. On-site fitness facilities and wellness initiatives
  5. A dynamic and collaborative team culture

About us

Kooii Apartments' is a leading provider of premium accommodation in the heart of Fortitude Valley, Queensland. With a strong focus on exceptional guest experiences and a commitment to sustainability, we are dedicated to creating a welcoming and environmentally-conscious environment for all who stay with us.

If you're an accomplished hospitality professional ready to take the next step in your career, we'd love to hear from you. Apply now to become our next Relief Manager - Utopia Management.

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