Service Advisor

2 days ago

Finley New South Wales Australia Hutcheon & Pearce Full time $80,000 - $120,000 per year

Hutcheon and Pearce

Service Advisor

Full-Time | Mon – Fri

Finley, NSW

Join the team that keeps Australia's farming legends rolling

At Hutcheon and Pearce, we're proud partners of the iconic John Deere brand, and we're on the hunt for a Service Advisor who's passionate about customer service, smooth operations, and agricultural machinery.

This isn't just a desk job – it's a dynamic role where you'll be the vital link between our Finley branch and our valued customers, ensuring their equipment gets the care it deserves.

What You'll Be Doing:

  • Crafting clear, competitive quotes for service jobs
  • Booking in customer jobs and keeping the schedule humming
  • Handling warranty claims and product improvements like a pro
  • Reviewing repair orders and helping get invoices out the door
  • Tracking performance data to help us keep getting better
  • Supporting the Service Manager with day-to-day operations

What We're Looking For:

  • A customer service superstar who loves solving problems
  • Someone who knows their way around Microsoft Office and spreadsheets
  • A bit of mechanical know-how is a bonus (Trade qualified = extra brownie points)
  • A team player with energy, initiative, and a can-do attitude
  • Sound knowledge of office procedures and data entry
  • Bonus: Experience in the ag industry or a passion for machinery

Why You'll Love Working With Us:

  • Certified Australian-Owned Family Business
  • Competitive pay + monthly Performance Bonus Scheme
  • Career development via John Deere University & dedicated L&D support
  • Staff discounts on John Deere parts, products, toys & merch

About Us:

Hutcheon & Pearce, the largest Australian family-owned John Deere dealership, with a rich history, spanning over 70 years across NSW. We proudly operate out of 20 locations and are committed to providing quality service in the construction / forestry / agricultural / lifestyle industries. As a leading provider of John Deere equipment, we're committed to providing top-notch equipment, exceptional after-sales support, and outstanding service to our customers.

Our team embodies four core values – Community, Innovation, Integrity, and Teamwork.

These values drive our commitment to excellence, lasting relationships, strategic growth, ethical conduct, and shared success.

Hutcheon & Pearce has always been a proud family business.

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