Homelessness Outreach Specialist

6 days ago

Slacks Creek, Queensland, Australia YFS Ltd Full time $88,318 - $103,285 per year

The YFS outreach team supports growing numbers of people rough sleeping in our city. Join a dynamic organisation backing people to overcome adversity and to thrive.

As part of this team, Homelessness Outreach Specialists will connect with people wherever they are to provide practical assistance and help people to find stable housing with the additional supports they need.

We're looking for people with great communication skills and an understanding of issues contributing to homelessness to fulfil these roles. You will need to be practical, flexible and have a high level of empathy.

The team will work outside standard business hours – 6am to 8pm, with some weekend shifts.

About the job

Role location: Slacks Creek

Role type: Maximum term, full-time hours to 30th June 2026.

Pay range: $88,318 to $103,285 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available.

In this role you will:

  • engage with people wherever they are, building trusting relationships
  • assessing people's needs to provide practical support to people experiencing homelessness to help them access crisis and long-term housing
  • connecting rough sleepers with appropriate social service systems to achieve long-term change
  • contribute to Logan Zero's goal of ending rough sleeping in Logan through collaboration and advocacy.

About you

Aside from meeting the key capabilities outlined in the related role description available below, you'll be a great fit if you:

  • are hands-on, practical and adaptable in responding to changing situations
  • have experience in person-centred service delivery, preferably in homelessness or mental health services
  • are passionate about supporting people experiencing homelessness
  • have a deep understanding of the circumstances of people sleeping rough and effective ways to respond
  • are resilient and adaptable, thriving in fast-paced, front-line environments.
  • can work flexible hours to ensure the outreach service can meet requirements for after-hours and weekend responses. The team will have staff working from 6am to 8pm weekdays and daytime hours on Saturday, with potential to add Sunday if demand emerges. You will need to be able to provide support across these periods.

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Interested?

Apply with your resume and a one-page covering letter outlining what you will bring to the job.

Contact Rebecca Ryan or Camila Aldred on if you want to talk about the role.

People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.

Closing date: Thursday 9th October 2025.

Interviews to be scheduled for Tuesday 14th October 2025.

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