Full Time Positions

World Gym Cairns Is Hiring

Full Time Positions | High-Energy Gym Environment

Expansion and renovations are opening soon We are on the hunt for passionate, driven team players ready to thrive in one of Cairns busiest fitness communities. Whether you're a sales superstar or a customer-focused individual with a passion for fitness and a commitment to providing an exceptional member experience we want you on the team

WE'RE HIRING FOR:

1.     Membership Consultant – Full Time

2.     Reception / Retail Assistant – Full Time Afternoon Shift

Please apply with resume and cover letter stating which position you are applying for.

Membership Consultant (Full-Time)

Key Responsibilities:

·      Lead Generation and Servicing: Proactively source and follow up on new business leads. Service digital leads following best practice, offering outstanding service over the phone and in person.

·      Sales and Closing: Confidently conduct club tours, present membership options, and close sales.

·      Community Engagement: Create brand awareness through local outreach and B2B connections.

·      Customer Service: Handle membership enquiries via phone, email, and social media. You must love calling and speaking to people, establishing connections and conducting needs analysis.

·      Social Media and Marketing: Assist in creating engaging content to drive interest. You must love being in front of the camera and enjoy building an online community.

·      Administration and Organisation: Be diligent at following club policies, procedures and processes, ensuring compliance across the board. Support reception with admin, POS retail, and general club tasks as required.

To be successful in this role, you will need:

·      Sales-Driven: Proven experience in sales with a strong ability to hit and exceed targets.

·      Confident Communicator: Outstanding phone manner and interpersonal skills.

·      Proactive and Resilient: A self-starter who takes initiative and thrives on challenges.

·      Organised and Tech-Savvy: Strong computer literacy and administrative skills. Experience using GymSales, Debit Success and Clubware is a huge plus

·      Passionate About Fitness: A genuine interest in the health and fitness industry, and helping others improve their quality of life.

·      Team Player: Reliable, flexible, and a great work ethic. We need BIG energy and positivity

Receptionist / Retail Assistant – Full Time Afternoon Shift

Key Responsibilities:

·      Serve as the first point of contact for prospects and members.

·      Provide exceptional customer service - greeting members by name, handling enquiries with expertise and consistently going above and beyond to meet members needs and exceed expectations.

·      Answer phone calls and resolve general enquiries.

·      Drive retail sales and meet KPIs in the Pro Shop and Barbell Café.

·      Complete POS retail sales with a focus on upselling and cross-selling.

·      Educate members in product and supplement benefits. Experience in this field is advantageous

·      Prepare shakes and coffees at the Barbell Café.

·      Maintain cleanliness and tidiness of the gym.

·      Conduct stock takes and maintain retail displays.

·      Follow monthly retail promotions.

·      Social Media and Marketing: Assist in creating engaging content to drive interest. You must love being in front of the camera and enjoy building an online community.

To be successful in this role, you will need:

·      Experience in proving the highest level of customer service.

·      Experience in fitness, retail, hospitality, or a similar role.

·      Knowledge of or interest in the fitness industry and supplementation is an advantage.

·      Ability to work both independently and as part of a team.

·      Be an Australian Citizen or Permanent Resident.

·      Full Time, 38 hours per week, rostered shifts Monday to Friday, 1.00pm – 9.00pm

Why World Gym Cairns?

·      Huge, engaged member base ready to train

·      Friendly, fast-paced team culture

·      Free Gym Membership with access to all World Gym clubs nationally

·      Staff discounts on supplements & clothing

·      Room to grow, learn, and level up

·      Monthly Incentives

APPLY NOW

Bring your best. Bring your energy. Build your future with World Gym Cairns

We don't just want staff — we want team players who care.

COVER LETTERS STATING WHICH POSITION YOU ARE APPLYING FOR MUST BE SUBMITTED WITH YOUR RESUME TO BE CONSIDERED