Enterprise Training Support Administrator

At John Holland, our purpose is simple – we transform lives with everything we do.

We've always known that infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That's our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of the team that's up for the challenge of transforming lives for good.

We're looking for a tech-savvy, detail-focused Administrator to join our Training Academy as an Enterprise Training Support Administrator.

Based in Pyrmont, this role is perfect for someone who enjoys working with systems, solving problems, and supporting others. You'll manage training queries, keep records accurate, and make sure our systems run smoothly. You'll also provide clear data for reporting and help maintain compliance across our training programs.

• Manage the enterprise-wide learning inbox by responding to queries or forwarding queries to the appropriate team members for follow up
• Administer audits within the Learning Management System (LMS) to ensure accurate training records and enhance data integrity, troubleshoot LMS related queries and upskill administrators and facilitators in use of system
• Liaise with appropriate stakeholders (project-based representatives, MEGT, external RTOs, etc.) to support the lifecycle of John Holland's Apprentices and Trainees.  This includes:
  • Management and maintenance of training contracts and plans
  • Updating of SuccessFactors with apprenticeship data as well as ensuring the related dashboard is maintained with accurate data and performance metrics.
  • Administering the ADMS Portal by processing employer financial incentives for John Holland's Apprentices and Trainees.
• Provide training information and data to support reporting efforts when required
• Support the Enterprise Training Support Lead with any other additional administrative requirements

We're looking for someone who:

• Has strong administrative experience and loves keeping things organised
• Is confident with technology and enjoys figuring out how systems work
• Learns new software quickly and uses it effectively
• Pays attention to detail and keeps data accurate
• Can spot patterns and make sense of data for reports
• Communicates clearly and provides great customer service

 Personal qualities that will help you succeed:

• Curious and resourceful when learning new processes
• Collaborative and able to build strong relationships
• Adaptable and positive in a fast-paced environment

Your success is reflected in ours, so we're committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success.

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority.

We're about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.

We offer:

Competitive remuneration with salary continuance, and salary sacrifice options.

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.

Career progression underpinned by our exciting pipeline of work means you'll have the opportunity to work on iconic projects that are shaping cities and communities.

Learning and development opportunities where you'll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that's why we're working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We've also got active employee resource groups that support our commitments including those around gender equality and reconciliation.

Flexibility means different things to different people. Whether it's flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we're committed to helping our people work flexibly.