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Customer Service Retail Assistant

2 weeks ago

Canberra, ACT, Australia Department of Parliamentary Services Full time $40,000 - $60,000 per year

The Department of Parliamentary Services is inviting applications for a PSL 1, Customer Service Retail Assistant to work in the Parliament Shop. This is an ongoing, part-time sessional position. We are seeking someone who is available to work across a 7-day roster, as APH is open to visitors 364 days a year.

Our ideal candidate will have a passion for and experience in customer service, can communicate with confidence and displays engaging interpersonal skills.

Applications are encouraged from people with a diverse customer-focused background including retail, hotels and hospitality, tourism, museums and galleries. We offer a program of training and coaching to acquire skills and help you excel in your role.

The key duties of the position include:

Please click the "apply now" button to go to the DPS Careers Webpage where you can find more information about the position and relevant duty statement.

Eligibility
  • The successful applicant will be required to obtain a Working with Vulnerable People (WWVP) card.
  • The position requires walking and standing on a range of surfaces. It also requires talking and interacting with the public and building occupants for extended periods.
  • The successful applicant will also work on a roster where weekend, public holidays and some after-hours work may be required.
  • Willingness to wear a uniform.
  • Employees must pass a medical prior to commencing work.
  • The successful applicant will be required to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance.
Notes

At DPS, we acknowledge the value diversity brings. We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.

Getting to know the Department of Parliamentary Services

The Department of Parliamentary Services (DPS) supports Australia's Parliament and parliamentarians through innovative, unified and client focused services. DPS is proud to be the custodian for Australian Parliament House (APH) as the working symbol of Australian democracy and as a significant destination for our citizens and international visitors alike. It is a place where more than 3,500 people work on sitting days and which nearly one million people visit each year.