1800RESPECT Reporting and Data Analyst

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we're all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.

Join us in digitising healthcare

What's the opportunity?

1800RESPECT is Australia's national sexual assault, domestic and family violence counselling service. As a key part of Telstra Health's delivery team, this role supports the reporting objectives underpinning the critical safeguarding functions of 1800RESPECT.

The role on offer is 'Reporting and Data Analyst' within the 1800RESPECT reporting team. The ideal candidate will have an analytical mind, with a deep understanding of Power BI, DAX and enterprise reporting concepts.

About the role:

The Reporting and Data Analyst plays an important role within the 1800RESPECT reporting team, responsible for the construction, validation and maintenance of performance dashboards and reports. The role works within the wider 1800RESPECT team to ensure that data is robust, validated and secure, therefore enabling data-based decisions to drive service improvement.

Key responsibilities include:

• The design, maintenance, and enhancement Power BI reports and dashboards to meet regulatory, operational, and stakeholder requirements for 1800RESPECT.
• Ensure reports are intuitive and user-friendly
• Automating processes and managing reporting assets using Power Automate/Flow, SharePoint and other tools
• Documenting requirements to support changes or enhancements
• Managing timelines and deadlines
• Maintaining clear documentation
• Responsibility for data validation, quality controls, and best practice governance in all reporting activities.
• Troubleshooting and resolving of data issues

About you:

Skills / Experience

• Power BI or enterprise reporting certification/s (desirable)
• 2+ years in reporting, data analytics or business intelligence role, ideally supporting government or non-profit services (e.g., domestic and family violence services, health, or social support)
• Experience working with sensitive, regulated, or compliance-driven data, ideally within healthcare, community services, or FDSV services.
• Proven ability to work on projects that deliver outcomes.
• Understanding of data warehousing and data modelling concepts
• Experience with Atlassian tools (Confluence and JIRA)
• Ability to implement strong data governance practices
• SQL (desirable but not essential)
• Python (desirable but not essential)

Attitude

• You have a passion for data and data visualisation
• A desire to work as part of a strong team that flexes up and down to deliver excellent outcomes and drive projects forward.
• Bring out-of-the-box thinking and positive energy to drive innovation in service data and reporting.
• Motivated to stay updated with Power BI features and data warehousing concepts

Regulatory:

• Verification of the right to work in Australia.
• Completion of a Police Check (or ability to obtain prior to commencement).

Why join Telstra Health:

• We believe that flexibility is not a 'perk', it's how we have always worked We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast paced environment and even some ambiguity thrilling Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you

And it doesn't stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don't check every box above, we encourage you to apply today or get in touch with us on

Applications will be assessed and shortlisted as they are received so apply today

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.