Senior Manager, Operations and Major Licences

Work Type: Ongoing - Full-time

Salary: $162,077 - $185,518

Grade: VPS 6.2

Occupation: Other

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DJ9495SEPTEMBER2025

At the Department of Justice and Community Safety, we're looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we'd love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children's rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit

We're proud of the important work we do across Victoria. Want to be part of it?

• Utilise your Management expertise to provide support and advice to the Gaming and Liquor business unit
• An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
• VPS Grade 6.2: $162,077 - $185,518 plus superannuation.

About the Business Unit:

Gaming and Liquor (G&L) advises the Minister for Casino, Gaming and Liquor Regulation on the development and implementation of liquor and gambling legislation and regulation, and on current and emerging gambling and liquor-related issues.

The business unit is responsible for delivering and further developing the government's strategic response to liquor and gambling issues and for developing and implementing the Government's policy on various gambling licensing processes. It is the primary government point of reference for industry, community and other areas of government on liquor and gaming issues.

G&L works closely with a wide range of external stakeholders from industry, government and the community. These include the Victorian Gambling and Casino Control Commission and the Department of Health, peak industry and community bodies, major gambling licensees and gaming venues.

The Operations and Major Licences unit within G&L provides leadership and operational expertise across the business unit, including oversight of quality assurance, performance monitoring, reporting and continuous improvement. The unit leads stakeholder engagement with industry, monitors and manages the operation of major Victorian gambling licences, vendor management, gaming machine entitlements and related processes, the operation of the state-wide pre-commitment scheme, YourPlay, and has administrative oversight of statutory industry training.

About the Role:

The Senior Manager will lead and inspire a team to manage diverse and complex programs of work, take responsibility for delivering multiple projects and operational workstreams, lead stakeholder management and relationship building, business improvement and reporting, provide strategic input into policy issues and negotiate outcomes to deliver time sensitive projects.

Some of your duties will include:

• Leading and managing a highly effective team to deliver multiple programs of work including all aspects of the YourPlay scheme and major projects to implement government commitments
• Providing strategic and operational input into policy, legislation, regulations and related processes on complex matters, including pre-commitment and government reforms
• Managing business-as-usual licensing matters for all major gambling licences in Victoria, including facilitating licensing amendments and contract variations, direct and oversee changes to technical systems, and lead communications to stakeholders at various levels.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

• Extensive experience in managing operations, stakeholders or a complex program of work, preferably in a government context
• Knowledge of gaming industry operations is highly desirable
• A wealth of experience in the development of policy and regulatory instruments or previous work relating to implementation of reforms would be an advantage.

Qualifications/Requirements:

• A relevant tertiary qualification or experience in government policy is desirable.

How to Apply:

Please click the Apply button on this advertisement. Applications should incl ude a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Wednesday 1 October 2025 at 11.59pm

Posted

9 September 2025