Senior Case Management Officer

6 days ago

Broome, Australia Job Pathways Full time $60,000 - $90,000 per year

Job Opportunity: Senior Case Management Officer

Work type: Full Time

Location: Kununurra, Western Australia, 6743

Are you passionate about empowering job seekers and supporting thriving communities? Join Job Pathways as a Senior Case Management Officer and help guide individuals along their journey toward meaningful, long-term employment.

Learn more about us here:

About the Role

As a Senior Case Management Officer, you will deliver high-quality case management to a diverse caseload. Using a strengths-based approach, you'll guide job seekers in setting and reaching personal and career goals, helping them become "job ready." Through culturally sensitive methods, you'll focus on each client's goals, assisting them to overcome employment barriers by connecting them with both internal and external resources.

Key Responsibilities:

  • Provide impactful, strengths-based case management
  • Maintain engagement with clients using culturally sensitive, individualised support
  • Connect clients to resources and support systems
  • Contribute to a supportive team environment

Mandatory Experience:

  • Working with clients with complex needs, including disabilities, drug and alcohol dependency, homelessness, domestic violence, and mental health issues
  • Experience working with Indigenous Australians and organisations, with an understanding of challenges in rural and remote communities
  • Ability to deliver creative case management to disadvantaged job seekers
  • Proficiency in the Microsoft Office suite

Other Requirements:

  • A current C class motor vehicle license
  • National police check

Why Work at Job Pathways?

  • Attractive leave entitlements to enjoy the East Kimberley lifestyle
  • Salary sacrificing to boost take-home pay
  • Annual Health and Wellbeing allowance
  • Confidential counselling via Employee Assistance Program
  • Career Opportunities to transfer between our partnership programs - Job Pathways (community development), Wayfinder (disability services) and Revive (recycling)
  • Professional development support
  • Supportive and positive team environment

To Apply:

The Job Pathways team is diverse and united by a commitment to employment pathways, guided by values of Courage, Commitment, Care, and Collaboration. If this sounds like you, even if you don't meet all the criteria listed, we welcome you to apply

For a copy of the Position Description, enquiries, or to submit your application, email:

To apply, provide a cover letter along with a current resume. Job Pathways may reserve the right to fill the position prior to the ad closure date should a successful candidate arise.

Location: Kununurra, Western Australia, 6743 (Note: Housing is not provided with this position)

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