Workspace Experience Coordinator

1 week ago

Melbourne, Victoria, Australia Hub Australia Full time $60,000 - $80,000 per year
Company Description
Job Description
  • As the welcoming face of our workspace, you'll create personalised experiences for members and guests.
  • Manage day-to-day member and guest questions, enquiries, booking requests, mail etc. including in person and through the clubhouse email inbox promptly - be the problem solver and assist our members with any issues
  • Showcase your barista artistry by preparing a variety of beverages and managing the day-to-day operations of our cafe.
  • Play a crucial role in organising and executing workplace events. From small meetings to larger gatherings, your involvement will ensure each event is a hit, marked by seamless execution and guest satisfaction.
  • Conduct regular inventory checks for food, consumables, and clubhouse supplies. Your attention here ensures we're always stocked and ready to meet our members' needs.
  • Assist with aspects of our workspace's day-to-day operations such as opening and closing procedures and conducting space checks etc
QualificationsWe're Looking For Someone Who:
  • At least 2 years of experience in a customer-facing role, preferably in hospitality, retail, or a similar service-oriented sector.
  • Available from Monday to Thursday (morning).
  • Strongly embodies a customer centric and hospitality-led mindset, adapting to the needs and preferences of guests to enhance their overall experience.
  • Strong problem solving skills with a creative and pragmatic approach, always maintaining a positive and solution focused mindset in addressing challenges
  • Exceptional interpersonal skills for engaging with members, staff, and external stakeholders.
  • Proficient multitasking abilities, maintaining focus and productivity in a dynamic environment.
  • A genuine passion for building relationships, with a strong ability to bring warmth to every interaction and effectively build rapport and foster strong relationships.
Additional InformationWhy you should join us:
  • Work life balance Embrace the stability of Monday to Friday corporate hours, freeing your weekends for personal pursuits
  • Join ranks with some of Australia's top organisations, certified as a Great Place to Work
  • Contribute to a B Corp and certified carbon-neutral organisation, committed to making a positive impact on society and the environment
  • Achieve a balanced lifestyle through our comprehensive wellness programme and lifestyle fund as well as birthday leave
  • Expand your skills and career trajectory with our personalised training and professional development offerings
  • Support to make a social and environmental impact with paid volunteer leave each year
Join Our Team

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