Technical Specialist, IP Provisioning And Automation

Date: 19 Nov 2025

Location: Macquarie Park, Australia

Company: Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

The Technical Specialist is responsible for designing and ensuring the performance of Optus's transport network, which supports voice, data, and video services for both fixed broadband and mobile customers. This role owns the provisioning and activation of telecom network services with a strong emphasis on accuracy, efficiency, and automation, ensuring flawless integration with digital experience and network infrastructure.

Key responsibilities include end-to-end configuration and deployment of IP/MPLS services across multi-vendor platforms such as Juniper, Nokia, and Cisco, employing technologies like MPLS, Segment Routing (SR/SRv6), BGP-LU, and ISIS. The role requires expertise in network automation using SDN frameworks and tools like Cisco NSO and Red Hat Ansible to streamline provisioning workflows. Additionally, the Technical Specialist drives process improvements, provides technical training, collaborates with vendors and internal teams, and remains committed to adopting emerging technologies that improve network performance, reliability, and scalability in a dynamic telecommunications' environment.

Your day to day will consist of

• Own the provisioning and activation of complex IP/MPLS circuits and services across multi-vendor platforms (Juniper, Cisco, Nokia) in alignment with development and planning requirements.
• Design and maintain advanced configuration templates, automation scripts, and workflows using tools like Cisco NSO and Red Hat Ansible to streamline provisioning processes.
• Identify design flaws, operational risks, and inefficiencies; tackle complex provisioning issues and lead root cause analysis to minimize service impact.
• Ensure accurate and up-to-date documentation of network configurations, processes, and changes; follow established change management procedures.
• Work closely with architecture and planning teams to validate service feasibility; deliver technical audits, training programs, and workshops for internal teams and vendors.
• Evaluate emerging technologies, automation tools, and best practices to improve provisioning efficiency, scalability, and operational excellence.

What makes you perfect for the role?

• Professional qualification in Telecommunications, Engineering, or related field, or equivalent extensive industry experience; minimum 5 years in IP Network Design or Automation roles.
• Solid understanding of IP networking, routing/switching, MPLS, SRv6, ISIS, traffic engineering, and multi-vendor platforms (Juniper, Cisco, Nokia); experience with mobile IP (2G–LTE), VoIP, and transmission technologies.
• Proficient in SDN frameworks and automation tools such as Cisco NSO and Red Hat Ansible for provisioning and workflow automation.
• Exceptional troubleshooting and documentation skills, with a proven track record in optimizing network designs and resolving complex provisioning issues.
• Clear communicator with strong customer focus, self-motivation, and ability to work cross-functionally; organised, diligent, and committed to continuous learning.
• Competent in MS Office and IT tools; demonstrates initiative, integrity, and capability to mentor or share knowledge with team members.

What's in it for you?

• Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
• Flexible working arrangements with opportunities to work three days in the office, two days remote or home.
• Vibrant and collaborative office campus that includes cafes, convenience store, chill out zones, GP, post office, gym and on-site childcare centre.
• Competitive leave policies, including additional 'Connected' days to focus on culture, family, health, community, or whatever's important to you.
• We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks.
• Direct your own development and build future-ready skills with Optus U's industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
• Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
• Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call We're here to help. When you contact us, please advise your preferred method of contact, and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit