Operations Manager

2 days ago

Surfers Paradise, Queensland, Australia Peppers Retreats, Resorts and Hotels Full time $90,000 - $120,000 per year

Peppers Soul Surfers Paradiseis centrally located within the tourism hot spot of Queensland's Gold Coast and within walking distance of the light rail. Peppers Soul towers above the ocean offering a selection of one, two and three Bedroom apartments over 77 levels. Guests can enjoy sweeping vistas of the famous Surfers Paradise beach from their rooms or while dining and experiencing a signature cocktail at Hyde Paradiso, the place to be seen by the sea On your days off, be spoilt for choice with all that Surfers Paradise has to offer with restaurants, nightclubs, beaches, shopping and more all at your doorstep

Purpose

As the Operations Manager, your focus is on fostering a positive guest experience, maximising revenue, and ensuring seamless and efficient operations across all areas of the property. By nurturing a unified team culture built on collaboration, you will drive a collective commitment to excellence.

Primary Responsibilities

  • Lead by example, collaborating closely with the General Manager and departmental leaders to efficiently manage operational needs
  • Engage in forward planning and strategic thinking for future success to ensure profitable operation across all departments
  • Set performance benchmarks and define expectations across departments to continuously enhance and uphold service standards
  • Implement and maintain safety protocols and security measures with guests, staff, and property in mind
  • Address and find solutions to operational issues and challenges
  • Provide mentorship and guidance to empower teams in developing their own expertise and personal growth

Skills and Experience

  • Proven experience as a Department Head or Operations Manager
  • Proven strong financial and business acumen
  • Genuine and effective communicator, adept at managing relationships with both internal and external stakeholders
  • Outstanding organisational skills with a keen ability to prioritise tasks and respond promptly
  • Poised and composed, even in high-pressure situations
  • Able to accommodate a flexible schedule, including mornings, evenings, weekends, and public holidays as required

Accor Benefits

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
  • Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • Learn Your Way - Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
  • Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
  • Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

  • Operations Manager

    2 days ago

    Surfers Paradise, Queensland, Australia Hauz Management Full time $40,000 - $60,000 per year

    Operations Manager – Hauz Management (Gold Coast)Starting package: $1,000 per week($600 management ~20h/week + $400 cleaning ~10h/week)Pay & responsibilities grow as the company scalesAbout UsHauz Management is a fast-growing short-term rental and Airbnb management company on the Gold Coast. We deliver 5-star guest experiences and high returns for property...

  • Operations Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Dreamworld Full time $80,000 - $120,000 per year

    Operations Manager - F&B (Requisition ID: DescriptionLead at one of Australia's most iconic destinations Nationally recognised venue, 230 metres above sea levelOversee high-volume Bistro, Bar, and dynamic Events portfolioStrong, supportive structure fostering positive work–life balanceUnique opportunity to shape guest experiences at an iconic Gold Coast...

  • Operations Manager

    2 weeks ago

    Surfers Paradise, Queensland, Australia Dreamworld and SkyPoint Full time $80,000 - $120,000 per year

    Lead at one of Australia's most iconic destinationsNationally recognised venue, 230 metres above sea levelOversee high-volume Bistro, Bar, and dynamic Events portfolioStrong, supportive structure fostering positive work–life balanceUnique opportunity to shape guest experiences at an iconic Gold Coast landmarkAbout The RolePerched on the 77th floor of the...

  • Area Manager

    2 days ago

    Surfers Paradise, Queensland, Australia East Coast Care Connect Full time $90,000 - $120,000 per year

    Area Manager – Northern Gold CoastEast Coast Care Connect (ECCC) is a dedicated NDIS provider committed to delivering person-centered support that empowers individuals to live fulfilling lives. As we expand, we are seeking a passionate and experienced Area Manager to lead our operations in the Northern Gold Coast region.As an Area Manager, you will be part...

  • Hotel Manager

    4 days ago

    Surfers Paradise, Queensland, Australia Paradise Island Resort Full time $70,000 - $90,000 per year

    Paradise Island Resort is hiring a Full time Hotel Manager role in Surfers Paradise, QLD. Apply now to be part of our team.Job summary:Flexible hours available 2-3 years of relevant work experience required for this role Working rights required for this role Expected salary: $70,000 - $90,000 per year We're seeking a capable, motivated, hands-on,...

  • Retail Manager

    2 days ago

    Surfers Paradise, Queensland, Australia ELEVATED PARADISE PTY LTD Full time $49,900 - $76,700 per year

    We are seeking an experienced Retail Manager to lead our Gold Coast store. This is a hands-on role for a motivated professional who can take responsibility for day-to-day operations while driving growth and delivering exceptional customer experiences.Key Responsibilities:Manage daily store operations, ensuring smooth running and high standards of...

  • Finance Manager

    2 days ago

    Surfers Paradise, Queensland, Australia SNIIP (AUSTRALIA) PTY LTD Full time $80,000 - $100,000 per year

    Position: Finance ManagerLocation: Surfers Paradise Queensland 4217Company: Fine Peace Investment (Australia)Employment Type: Full-time PermanentSalary Range: $80,000-$100,000About Us:Fine Peace Investment (Australia) Pty Ltd is a newly founded company under the empire of Fine Peace Holdings Limited, which was founded in 2002. The business is a large-scale...

  • Venue Manager

    4 days ago

    Surfers Paradise, Queensland, Australia Luna Group Entertainment Pty Ltd Full time $70,000 - $80,000 per year

    About Us: Su Casa Nightclub is one of Surfers Paradise's premier nightlife destinations, known for being the leader in Hip-Hop and RnB music. We pride ourselves on delivering high-energy nights and world-class service in the heart of Queensland's most iconic entertainment precinct.The Role: We are on the lookout for an experienced, driven, and hands-on Venue...

  • Kitchen Manager

    2 days ago

    Surfers Paradise, Queensland, Australia Wahlburgers Full time $80,000 - $120,000 per year

    Benefits:Iconic tourist precinct;Be part of a growing and exciting brand;Employment available on a full-time basis, based on a standard minimum 40 hours per week roster (up to 48 hours per week);Base salary package guide around $80,000 per annum depending on experience and qualifications;Discounts on meals and merchandise;Access to on-the-job training...

  • Venue Manager

    2 days ago

    Surfers Paradise, Queensland, Australia The Sporting Globe Bar & Grill Full time $60,000 - $80,000 per year

    Join Our Winning Team at The Sporting GlobeWe're not just a sports bar This is where mateship thrives over epic food, cold beer and a next level sports setup - It's the place where legends are madeWe're scouting for a Venue Manager, the team captain to guide the squad and call the shots. You will make every shift a winning oneKey Plays:Inspire the team with...