Receptionist - Allied Health Clinic - Part Time

The Opportunity:

Looking for part-time employment that will provide you with the opportunity to make a positive impact in someone's day? Join our dynamic receptionist team who are passionate about delivering assistance, support and genuine care to the clients of our allied health clinic. Be the friendly, helpful voice over the phone, share information about our services and identify our clinician who is best matched to meet the client's needs on booking. Upon the client's arrival to the clinic you are creating a welcoming calm environment to what can sometimes be a challenging and emotional time in a clients life. Our whole team contributes towards the care of our clients, we uphold our positive reputation in the community through prioritising time, empathy and understanding for every client.

The Company: 

Optimum Intake and Myrtle Oak Clinic are a locally owned private practice, providing both dietitian and psychology services. Working within the health industry, we act as advocates in adopting a positive attitude towards food, eating and mental health, encouraging a balanced lifestyle. Our overarching mission is to provide a centre of excellence for health by creating positive and  enjoyable, long lasting relationships with food, weight and body image, promoting a culture that enables individuals to freely engage in a meaningful, values based life.

The Role: 

We are looking for an enthusiastic candidate who is well organised, loves to help people and will assist in carrying out the daily operations of our practice, ensuring a welcoming environment for our clients. Part time hours – 8:30-5pm, 4 days per week with additional hours available through leave cover across our Broadmeadow and Tuggerah clinics. We are looking for someone with experience in a similar health clinic role. You will be broadly responsible for the receptionist duties, whilst working closely with our team of dietitians and psychologists.

The Client Care Team of which this role is a part of strives to create a welcoming atmosphere where every interaction with our clients leaves them feeling valued and heard. They provide exceptional customer service, ensuring a supportive and friendly space that promotes trust, privacy and respect for each individual who seeks our services. Simultaneously, our client care team is committed to ensuring that our clinicians have the necessary resources, guidance and support to excel in their roles, providing clear communication channels, streamlined processes and timely assistance. By fostering the growth and success of our clinicians we help create an environment of long-term job satisfaction and positive outcomes for clients and colleagues alike.

Reporting to the Senior Administration Officer, your key duties will include:

• Reception duties including answering and directing calls.
• Meeting and greeting clients.
• Scheduling of client appointments.
• Customer payments, invoice and receipts.
• Providing administrative support to the clinical staff as required.
• Liaising / communicating with local GPs and other Allied Health Professionals in regard to care plans, referrals and other correspondence.
• General office administration duties.
• Maintaining up to date electronic medical record.

The salary will be according to your level of experience and will increase after achieving performance based criteria.

You: 

As the successful applicant you will be well presented, self-motivated, well organised, able to meet deadlines and have a positive attitude to work. You should be comfortable meeting and greeting clients, be able to work in a small team as well as independently and demonstrate flexibility when carrying out your duties.

We require someone who:

• Has previously worked in a similar health clinic position.
• Is cheerful, empathetic , supportive and friendly.
• Has an excellent, patient and polite phone manner.
• Has excellent computer skills (email, word, excel, ability to learn customised software).
• Has great time management skills and ability to prioritise tasks to meet business requirements.
• High level of flexibility and initiative.
• A dedicated team player with highly developed client focus.
• Strong verbal, written and interpersonal skills.
• Demonstrates experience in providing excellent customer service.
• Working with Children Check + National Police Check.
• Experience in the NDIS + Medicare care plans/rebates, HICAPS and electronic medical records systems would be of a high advantage.

What we Offer:

• Attractive remuneration (hourly rate + superannuation).
• Inhouse training to enhance knowledge on nutrition and psychology services, eating disorder treatment and the National Disability Insurance Scheme.
• Hours are 8:30-5pm, 4 days per week, additional hours available for leave cover across our Broadmeadow and Tuggerah clinics.
• Fresh, relaxed and comfortable workplace environment.
• Personable, professional, supportive and cohesive team culture.
• Electronic patient software, calendar management.

Position to commence in November 2025

Please note only short listed applicants will be contacted. Interviews will commence as favourable applications are received.

Any questions please contact us via