Working Site Supervisor – Cleaning

About Allied Facilities Management:

Allied Facilities Management is a trusted national provider of integrated facility services across a diverse range of sectors including commercial, government, education, industrial, and retail. We pride ourselves on delivering high-quality cleaning, maintenance, and support services that meet the needs of our clients and communities.

Our Working Site Supervisors play a key leadership role on the ground, ensuring Allied's service delivery meets client expectations and contract requirements—while leading by example with a hands-on approach.

Position Summary

The Working Site Supervisor is responsible for the day-to-day supervision of cleaning staff and the coordination of site operations. This role combines team leadership with active cleaning duties and is central to ensuring the site meets hygiene, safety, and service standards.

As a site-based supervisor, you'll be the key point of contact for Allied's clients, lead toolbox talks, manage task allocation, oversee quality inspections, and ensure compliance with WHS and site protocols. You'll also help foster a positive team environment while upholding our company's professional standards.

Key Responsibilities

• Perform and oversee general and detailed cleaning duties to maintain site hygiene and presentation
• Supervise a team of cleaners and allocate daily/weekly tasks based on site schedules and priorities
• Conduct site inductions, safety briefings, and ongoing staff training
• Act as the primary contact for clients, building management, and Allied leadership
• Respond promptly to client feedback, requests, or concerns and escalate as needed
• Perform regular quality assurance inspections and submit service reports
• Enforce WHS compliance and safe work practices across all team members
• Maintain accurate stock records, place consumable orders, and ensure cleaning equipment is operational and stored correctly
• Report hazards, incidents, and maintenance issues according to Allied's procedures
• Accurately sign in and out using Allied's live time and attendance system to ensure real-time tracking of shift compliance and site presence

Skills, Experience & Attributes
Essential:

• Demonstrated experience in commercial cleaning and team supervision
• Strong leadership, task management, and interpersonal skills
• Ability to communicate effectively with staff, clients, and management
• Sound time management and the ability to prioritise tasks under pressure
• Good English communication skills

Mandatory Requirements:

• Valid Australian work rights
• National Police Check (or willingness to obtain)
• White Card and/or Working with Children Check (if required by site)

Desirable:

• Previous experience in client-facing or contract service environments
• Familiarity with quality assurance and WHS compliance processes
• Understanding of cleaning KPIs and reporting expectations
• Valid Driver's Licence - beneficial for mobile roles, multi-site work, or early/late shifts with limited public transport

Working Conditions

• Combination of physical cleaning duties and team supervision
• Exposure to cleaning products and chemicals
• Work may be performed during early mornings, evenings, weekends, or public holidays depending on site requirements
• May include working in varied environments including offices, schools, retail centres, and industrial facilities

Performance Expectations:

• Deliver consistent site-level cleaning standards in line with client and contract requirements
• Maintain a productive and motivated cleaning team through clear task delegation, effective communication, ongoing support, and recognition of performance and effortEnsure WHS compliance and incident response is proactively managed
• Communicate issues or risks to Allied's Area or Operations Managers in a timely and professional manner
• Work collaboratively with colleagues and demonstrate openness to feedback for continuous improvement

Career Pathway with Allied Facilities Management:

We believe in developing our people. Cleaners who demonstrate reliability, initiative, and leadership potential will have opportunities to advance into roles such as:

• Area Manager
• Operations Support Lead

You'll have access to on-the-job training, upskilling, and support to grow within the company as we expand our national footprint.

Why Join Allied Facilities Management?

• Join a growing national company with a reputation for delivering reliable, high-quality facility services
• Be part of a supportive team culture that values safety, respect, and fair work practices
• Work on high-profile and varied client sites across commercial, education, government, retail, and industrial sectors
• Opportunities for career progression, including pathways to Leading Hand and Supervisory roles
• Access to training and development, including site-specific inductions, WHS upskilling, and equipment handling
• Consistent work and reliable hours, with flexibility across shifts and locations
• Pride in representing a company that recognises and values the work of its frontline cleaning teams

Apply Now

If you're a motivated, dependable individual looking to be part of a supportive and growing company, we invite you to join Allied Facilities Management and contribute to our reputation for delivering quality, safety, and service excellence.

Allied Security Management is an equal opportunity employer, which does not discriminate on the basis of race, national origin, religion, age, colour, sex, disability, veterans status, genetics, or any other characteristic as protected by (The Fair Work Act 2009)

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

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