Current jobs related to Field Application Engineer - Macquarie Park - ASUS

  • field service engineer

    2 weeks ago

    Macquarie Park, New South Wales, Australia Rockwell Automation Full time $104,000 - $130,878 per year

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • Application Engineer

    2 weeks ago

    Ferryden Park, South Australia Detmold Group Full time $104,000 - $130,878 per year

    We're seeking anApplication Engineerto deliver enhancements and 2nd‑level support across our ERP and connected applications/integrations. You'll work end-to-end—from capturing business needs and designing solutions to configuring, testing, and deploying changes—while collaborating closely with cross-functional project teams and business users across...

  • Field Service Engineer

    2 weeks ago

    Macquarie Park, Australia Konica Minolta Full time $60,000 - $80,000 per year

    Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...

  • Field Service Engineer

    2 weeks ago

    Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time $60,000 - $80,000 per year

    Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading...

  • Field Service Engineer

    3 days ago

    Macquarie Park, New South Wales, Australia Nanosonics Limited Full time $60,000 - $80,000 per year

    Nanosonics is a global leader in infection prevention solutions. Our technology is transforming how healthcare facilities protect patients, staff, and visitors, and we're driven by our core values: Collaboration, Innovation, Discipline, Agility, and Will to Win.We are seeking a Field Service Engineer to join our team on a 6-month contract. This role is ideal...

  • Field Service Engineer

    3 days ago

    Macquarie Park, New South Wales, Australia Nanosonics Full time $60,000 - $90,000 per year

    Introduction:Nanosonics is a global leader in infection prevention solutions. Our technology is transforming how healthcare facilities protect patients, staff, and visitors, and we're driven by our core values: Collaboration, Innovation, Discipline, Agility, and Will to Win.We are seeking a Field Service Engineer to join our team on a 6-month contract. This...

  • Manager ERP Package Applications

    1 week ago

    Macquarie Park, Australia DXC Technology Full time

    **Essential Job Functions**: - Coordinate project execution and allocate resources efficiently. - Collaborate with senior management to define departmental goals. - Ensure the timely delivery of software solutions. - Provide technical guidance to team members. - Oversee quality control and ensure adherence to coding standards. - Facilitate collaboration...

  • Associate Manager ERP Package Applications

    6 days ago

    Macquarie Park, Australia DXC Technology Full time

    **Essential Job Functions**: - Support project execution and resource allocation. - Collaborate with senior management on departmental objectives. - Contribute to the timely delivery of software solutions. - Provide technical assistance to team members. - Participate in code reviews and maintain coding standards. - Coordinate communication within the team...

  • Engine Field Service Technician

    2 weeks ago

    Wetherill Park, Australia Cummins Inc. Full time

    **DESCRIPTION** We are looking for a talented **Field Service Heavy Diesel Technician** to join our high performing field service team in Wetherill Park. **In this role, you will make an impact in the following ways**: - Complete repairs and maintenance of heavy diesel products and attend to breakdowns in the field, this will be on an on-call roster -...

  • Water Treatment Project Engineer

    2 weeks ago

    Macquarie Park, Australia Ecolab Full time $90,000 - $120,000 per year

    About the role:We currently have a fantastic opportunity for a hands-on Project Engineer to join our Nalco Water Engineering Team, based in Sydney, NSW. Nalco Water provides industry leading water treatment, chemical, equipment and digital solutions with a strong focus on sustainability to our customer base that includes major Australian and Global...

Field Application Engineer

2 weeks ago

Macquarie Park, Australia ASUS Full time $90,000 - $120,000 per year

ASUS, a technology-oriented company blessed with one of the world's top R&D teams, is renowned for high-quality products and cutting-edge innovation. As a leading company in the new digital era, ASUS offers a complete product portfolio to compete in the new millennium. We are currently seeking an experienced and proactive Field Application Engineer to join our System Business Group in Sydney, reporting to the Head of Commercial - SYS BG.

This role supports Account Managers, SI and resellers on product-related enquiries, builds up the ECO system to complete ASUS commercial solution offerings, guarantees the highest standard of customer satisfaction, and is proactive in fostering collaboration across all parties.

Responsibilities

  • Supporting the Regional Team by facilitating the introduction of ICT products and communicating effectively;
  • Conferring with clients and engineers to assess equipment needs and determine system requirements;
  • Maintaining knowledge of industry trends and client needs and communicate information to appropriate internal stakeholders;
  • Building Proof of Concept Solutions;
  • Resolving technical challenges identified in field operations;
  • Collaborating with internal stakeholders to manage the highest standards of SLA;
  • Performing evaluation, benchmarking, and optimisation of IT equipment;
  • Performing evaluation of commercial customer satisfaction in all verticals;
  • Reporting technical information to ASUS HQ for product and software support improvements;
  • Preparing and attending regular service review meetings with account management teams and commercial clients;
  • Establishing training materials, agenda and conduct technical training for clients;
  • Performing other work-related duties as assigned.

Knowledge Requirements

Knowledge and understanding of the IT hardware solutions is essential -

  • Microsoft and Google deployment services (Autopilot, Pre-deployment, Zero touch enrolment, DFCI, SCCM package customisation and verification)
  • Intune management (Device and App management, Policy deployment, End point security, etc)
  • Windows SOE/MOE customisation and verification
  • Absolute Persistence 2.0 in UEFI
  • BIOS management and Firmware updates
  • Other technical solutions

Experience and Skill Requirements

  • 5 years' IT help desk, MSP, IT administration, hardware repair experience
  • Product Demonstrations: Delivered detailed product demonstrations to potential clients, highlighting key features and benefits.
  • Customer Training: Conducted training sessions and workshops for customers to enhance their understanding and usage of products.
  • Technical Support: Provided on-site and remote technical support to customers, ensuring the successful implementation and integration of company products.
  • Feedback Collection: Gathered customer feedback and communicated it to the product development, service team, to drive continuous improvement.
  • Documentation: Created and maintained technical documentation, including user manuals, installation guides, and troubleshooting procedures.
  • Proof of concept solutions
  • Excellent written and verbal communication skills are required
  • Australian citizen or permanent resident with unlimited working rights within Australia, no overseas applicants
  • No recruitment agency please

An attractive package will be offered for the most suitable candidate and high performance will be rewarded accordingly.

To apply for this position please send through your resume. Only short-listed candidates will be contacted.

*Disclaimer: When you submit your information to LinkedIn, your information will be collected, processed, and used by LinkedIn. LinkedIn will share your information to ASUS for job recruitment purpose.