Manager Casework

Manager Casework (Aboriginal Identified)

Ngunya Jarjum Aboriginal Child and Family Network

(footprint is Tweed Heads to Grafton NSW)

Head Office is located in Lismore NSW

Looking for skilled and experienced people with leadership, management and out of home care experience.

Experience in child protection, child and adolescent development, youth and family work is essential.

Your objectives will include:

• Case practice adheres to a high professional standard and in a manner that promotes the safety, welfare and wellbeing, family and community connections for children and young people supported by Ngunya Jarjum.
• Services are delivered in line with established Ngunya Jarjum policies and procedures, Office of Children's Guardian (OCG) standards, code of practice and in compliance with relevant legislation;

How to apply, write a cover letter outlining how your experience matches the selection criteria, attach your Resume, then email through to or submit via SEEK.

Selection criteria

1. You identify as Aboriginal and/or Torres Strait Islander

2. Relevant qualifications and extensive demonstrated experience (minimum of 3 years) in child protection, early childhood development, youth, family work sectors

3. Excellent understanding of OOHC standards, legislation and OCG accreditation requirements.

4. Preparing court work and attending court ie Affidavits, s82 & s90.

5. Demonstrated experience in leading, supervision & management of a small team with proven skills in conflict & negotiation & the ability to resolve complex critical issues.

6. Demonstrated commitment to ongoing Quality Assurance ie Compliance.

7. Ability to participate in on-call services.

8. Ability to manage and prioritise tasks in a high-volume work environment to meet a number of competing deadlines.

9. High Level of computer literacy; high working knowledge of Microsoft Office 365 applications.

10. NSW open driver's licence

Pre-employment probity checks will be conducted prior to any offer of employment including aNational Criminal History Record Check with a satisfactory outcome

Two professional referee checks will be conducted including one with a recent supervisor.

It is a legislative requirement for all employees to hold an NSW Working with Children - Employee clearance.

Social, Community, Home Care and Disability Services Industry Award 2010

Salary range classification - Social and Community Services Employee Level 7 – pay point 1, Annual salary $119, Plus, superannuation at 12 % of ordinary time earnings (OTE). Not-for-profit Salary packaging available.

You will be required to undertake on-call duties for a one-week period on a rotating roster.

There will also be the requirement to undertake other out-of-hours work on weekdays and/or weekends to meet children and young people's needs.

Ngunya Jarjum is an Aboriginal Community Controlled Organisation

What we offer:

• Salary package includes up to $15,900 per year for general living expenses, along with an extra $2,650 annually for entertainment benefits such as dining out, venue hire, or holiday accommodation.
• Flexible Working Arrangement Policy in place to support to maintain a work life balance.
• We provide free well-being support from a team of skilled professionals.
• Eligible for a pay increment on your anniversary date.
• Opportunity for in-house training, career development, and advancement
• Personal well-being days
• Two Social & Cultural Days per year.
• Located on beautiful Bundjalung Country

If you would like to know more about the position, please contact Michelle Hicks on

All applications will be received via SEEK or

Closing date for applications is 9am Monday, 4th August 2025

This position is identified for Aboriginal people and exemption is claimed under 14d of the Anti-Discrimination Act 1977.

'It is an offence under the Child Protection (Prohibited Employment) Act 1998 for a person convicted of a serious sex offence to apply for this position"