Building Manager/Hotel Manager

4 days ago

Gold Coast, Queensland, Australia SONG People & Culture Full time $80,000 - $120,000 per year
Introduction

Who we are 

CLLIX Apartments & Hotels manages approximately 3,000 self-contained and contemporary strata-titled apartments. CLLIX currently has an extensive portfolio across Queensland, Victoria and Adelaide with more growth set to occur in 2024 and beyond. 

CLLIX Apartments & Hotels provides modern and contemporary self-contained apartments across Australia. Providing service excellence is our priority, ensuring our guests and residents alike receive a positive experience.  

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution. 



Description

We are seeking a highly motivated and experienced Building & Hotel Manager to oversee the daily operations of a residential and hotel complex. This dynamic role blends building and facilities management with guest-facing hotel operations, offering variety, responsibility, and the chance to make a real impact.

About You

You are a hands on, proactive, organized, and customer-focused, with a solid background in both building and hotel operations. You thrive under pressure, enjoy multitasking, and are a great communicator.

Key Responsibilities:

  • Manage building maintenance, contractor supervision, and compliance across the property
  • Manage hotel front office operations including reservations, room allocations, and guest services
  • Respond promptly to guest enquiries, requests, and complaints to ensure a premium guest experience
  • Monitor occupancy, revenue, and support yield optimisation in collaboration with the revenue team
  • Coordinate with housekeeping and maintenance to ensure high presentation standards and readiness
  • Mentor team members and manage rosters to ensure smooth service delivery
  • Oversee building maintenance, common area cleaning, and contractor coordination
  • Ensure compliance with WHS, fire safety, and building regulations
  • Liaise with residents, Body Corporate, and executive committee members efficiently
  • Support budgeting, cost control, and provide regular operational reporting
  • Participate in after-hours emergency support on a rotating basis


Skills And Experiences

Skills & Qualifications

  • Minimum 2 years' experience as a Building Manager or Hotel Manager (or Assistant Manager in either capacity).
  • Strong understanding of strata schemes, Body Corporate processes, and caretaking obligations.
  • Sound knowledge of WHS and building compliance regulations.
  • Previous experience using RMS or similar property management systems is advantageous.
  • Strong administrative and computer skills (Word, Outlook, Excel).
  • Excellent verbal and written communication abilities.
  • High-level customer service and interpersonal skills.
  • Ability to work independently and collaboratively.
  • Flexibility to work weekends or public holidays as required.
  • Real Estate License - highly regarded.

Software & Tools

  • MYBOS (maintenance and work order system)
  • RMS (preferred)
  • Microsoft Office Suite (Word, Outlook, Excel)

  • View Job

    6 days ago

    Gold Coast, Queensland, Australia Senior Account Manager Full time $90,000 - $120,000 per year

    Senior Account ManagerGold Coast - SalariedWhy Join Us?Southern Cross Austereo (SCA) is Australia's leading media company, home to LiSTNR, the Triple M & HIT networks, and Australia's #1 podcast network, reaching 8M+ monthly listeners.We're shaping the future of Australia's audio landscape and need passionate, high-performing talent to help us entertain,...

  • Housekeeping Manager

    1 week ago

    Gold Coast, Queensland, Australia Minor International Full time $60,000 - $90,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Handyperson |

    4 days ago

    Gold Coast, Queensland, Australia Dorsett Hotel Full time $60,000 - $90,000 per year

    Are you our next rising star? Continue your career with us as a Handyperson at the Dorsett HotelSince 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent...

  • Handyperson |

    6 days ago

    Gold Coast, Queensland, Australia Dorsett Hotel Full time $60,000 - $90,000 per year

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...

  • Hotel Content Curator – Digital Hospitality Platform

    18 hours ago

    Gold Coast, Queensland, Australia Verve Talent Strategies Full time

    Role DescriptionThis is a full-time hybrid role for a Hotel Content Curator at a digital hospitality platform. Located in Gold Coast, QLD, this role allows for some work from home. As a Hotel Content Curator, your responsibilities will include managing and curating digital content, developing content strategies, writing, and communication. You will also be...

  • Front Office Manager

    12 hours ago

    Gold Coast, Queensland, Australia Minor International Full time $60,000 - $100,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Purchasing Manager

    6 days ago

    Gold Coast, Queensland, Australia RACV Full time $80,000 - $120,000 per year

    Permanent full-time 38 hrs Monday-FridayGenerous employee benefits & discounts on RACV products & 10 resortsJoin a large trusted Australian Brand & Victoria's largest member organisationGreat Things Start HereBe part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for...

  • Build Coordinator

    1 week ago

    Gold Coast, Queensland, Australia Axon Property Group Full time $60,000 - $90,000 per year

    Why This is the best job you will ever have -Work at one of the Top 4 Best Places to Work in Australia Yes, officiallyGain access to premium property coaching and education from Australia's leading property coaches, tailored to ADF Members and Veterans.Be part of an award-winning team and culture (Winner - Australian Small Business Champion Awards, Winner -...

  • Restaurant Managers

    4 days ago

    Gold Coast, Queensland, Australia Grill'd Full time $80,000 - $120,000 per year

    About Grill'dGrill'd is so much more than just nutritious burgers; it's an experience – made up of great ambiance and of course, brilliant customer service and hospitality. We now operate over 150 locally-minded restaurants around the country, as well as one in Bali and more international expansion to come We're looking for awesome Restaurant Managers to...

  • Event Services Assistant Floor Manager

    17 hours ago

    Gold Coast, Queensland, Australia The Star Gold Coast Full time $60,000 - $80,000 per year

    Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at...