Donor Liaison Manager

About Legacy

Legacy is one of Australia's oldest and most trusted charities. In 1923, Legacy made a promise to help veterans' families carry on with their lives after the loss or injury of their loved one. It was a simple promise Legacy keeps today. Providing the same stability, guidance and assistance a partner would normally provide to their family. With a group of dedicated volunteers, known as Legatees, Legacy Brisbane currently supports over 4,045 widow(er)s, 118 people with a disability and 217 Legacy youth.

About the Role

Are you passionate about building meaningful connections and driving positive impact? Legacy Brisbane is on the lookout for an experienced and dynamic Donor Liaison Manager to join our Fundraising, Marketing and Communications team. This full-time permanent position plays a pivotal role in driving income generation to support our mission through the identification, cultivation and stewardship of Legacy's major gift, mid-level giving and bequest donors.

Working closely with the Head of Fundraising, Marketing and Communications (FRMC), the Donor Liaison Manager will help grow the major gift and bequest programs, assist with key income-generating campaigns and provide leadership support to the FRMC team in a Second-in-Command capacity.

If you're a senior relationship fundraiser looking to make a lasting impact and grow meaningful donor connections, we'd love to hear from you.

Key Responsibilities

• Develop and execute Major Gift and Bequest fundraising strategies in collaboration with the Head of FRMC and team members.
• Identify, cultivate and steward relationships with major gift, mid-level giving and bequest donors and prospects.
• Ensure supporter voice is reflected in communications and donor journeys.
• Assist with income-generating campaigns and work cross-functionally to ensure effective promotion of bequest fundraising.
• Respond to donor inquiries and build relationships with financial planners, solicitors, trustees and other facilitators.
• Represent Legacy in discussions with donors about the use of their gifts.
• Liaise with internal and external stakeholders to ensure timely receipt and acknowledgment of realised bequests.
• Maintain accurate records in CRM systems.
• Support the Head of FRMC in a 2IC capacity, including leadership responsibilities in their absence.

Essential Requirements

• Demonstrated experience in developing and executing a major gift and/or bequest program.
• Proven success in relationship cultivation and management
• Strong interpersonal, communication, negotiation and presentation skills.
• Ability to develop marketing campaigns and compelling donor journeys.
• High ethical standards and ability to handle sensitive information with discretion.
• Current 'C' Class driver's licence.
• Relevant tertiary qualification and/or 3+ years' experience in a similar role.
• Ability to engage supporters with Legacy Brisbane's values and mission and collaborate to achieve team KPIs.

Other Requirements

• Ability to occasionally work outside normal business hours.
• Strong organisational and analytical skills, including budget and reporting experience.
• Blue Card (Working with Children) and DSQ Positive Notice required prior to appointment.

Why Join Us

• Be part of a respected and purposeful organisation that makes a tangible difference to the families of veterans.
• Salary packaging benefits available.
• Supportive team environment with opportunities for professional development.

Our Commitment to Child Safety & Ethical Recruitment

At Legacy Brisbane, safeguarding children is central to everything we do. We have a zero-tolerance approach to child abuse and embed child-safe practices throughout our operations. All staff must hold a current Blue Card, undergo a National Police Check and comply with ongoing child-safety requirements.

How to Apply

Please submit a cover letter outlining your interest and suitability for the role, along with an up-to-date copy of your resume.

Applicants will be required to undertake a police check, Blue Card check and hold a current Queensland driver's licence with access to a roadworthy vehicle as essential conditions of this position.